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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Information Technology jobs   »   IT Executive

IT Executive

Petaling Jaya

Role Purposes
Responsible for providing front line IT support, eg - handling the day-to-day IT operation activities, trouble shooting, server management, etc

Key Accountabilities
IT Operation

  • Perform all IT related service with Beiersdorf IT policies, securities, guidelines, and standard procedure
  • Co-ordinate and work closely with Beiersdorf IT services team (Bangkok) to provide best practices and same standard to business
  • Provide server and network support to ensure smooth daily operations and business continuity.
  • Provide IT support including troubleshooting all technical issues related to hardware, software, printer/photocopier, server and network connections.
  • Provide support IT assess management, ensure information security policies and procedures are observed and enforced, including data protection, backup and recovery.
  • Assist in all IT related projects in the corporate office and branch offices.
  • Deliver quality response service on a daily basis and ensuring that any issues are logged, prioritized and resolved within agreed time frame.
  • Provide pro-active technical support to prevent issues re-occurring.
  • Follow up and keep all people concerned on the progress of incidents/cases.
  • Escalate to next level of support when necessary.
  • Perform any other technical support assignments assigned by superior as and when required.
  • Being SAP 1st level support to interface with users to understand incidents/request and escalate to proper SAP 2nd level to resolve the incidents/requests
  • To perform any ad-hoc duties assigned from time to time

Knowledge, Skills and Experience

  • Maturity, high integrity, resourcefulness, tactfulness, discipline and work reliable
  • Pleasant personality, people orientated with good interpersonal communication skills and negotiation skill are important pre-requisites.
  • Must be able to work under pressure and meet the demand of the job and tight schedule
  • PC literate with good command of Microsoft Office
  • Able to work with minimum supervision, creative, innovative in handle employees issues and performing daily duties
  • Good spoken and written Bahasa Malaysia and English
  • Minimum Diploma in Computer Science or its equivalent, with a minimum of two (2) years working experience

Perks & Benefits

  • Nearby public transport
  • Flexible working hours
  • Free snacks / Happy hours
  • Medical insurance
  • Personal leave
  • Personal development opportunities
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Company Overview

CARE FOR SKIN – CARE FOR PEOPLE For more than 130 years, care for consumers and our people is what has driven us. Every day, our global brand icons, such as NIVEA, Eucerin, and Hansaplast, make more than 500 million consumers in over 200 countries feel good in their skin. Why join us? Join this world of care and start your career in an environment that offers you the freedom to design processes and technologies in response to fast-changing market demands. Shape your professional future from day one and explore our collaborative culture with courageous, innovative teams that all share one exciting goal: supplying skin care products of the next generation.

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Company Summary
Beiersdorf (Malaysia) Sdn Bhd
51-100 employees
Consumer Products / FMCG
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