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Jobs in Malaysia   »   Jobs in Kulai, Johor   »   Sales / Marketing jobs   »   Customer Service Executive

Customer Service Executive

Kulai, Johor, MY

Job Description

·         Attract potential customers by answering product and service queries.

·         Maintain customer accounts by recording account information.

·         Service walk in customers and promote company’s products and services.

·         Perform tele-marketing when there’s new product initiative from Sales Division.

·         Attend to customer complaint and provide solution to resolve problems by liaising with relevant division within the company.

·         Follow company’s standard operating procedures (SOP) in engaging new customers to ensure the entire sales process loop is completed with minimal error.

·         Produce customer reports for management’s decision making and analysis.

·         Attend weekly meeting and report weekly activities.

·         Record log activities of daily tasks.

 

Requirement and Qualification

·         Good communicator and pleasant looking.

·         Must be able to read in English and Chinese to fill forms for customers.

·         Must be able to converse in Bahasa Malaysia.

·         Must be IT savvy to access company’s system portal.

·         Must be punctual and well discipline in conduct.

·         Team player with good attitude in covering peers to ensure company’s good image is maintained at all time.

·         Responsible and full of integrity dealing with customers, peers and superior.

·         Minimum SPM and/or completed secondary school.

·         Multi-tasking and willing to take on additional responsibilities.

·         Organised in handling document and paper work.

 

Career Advancement

·         Opportunity to be promoted as Team Leader.

·         Full Product and Service training will be provided.

·         Company on high growth mode with much opportunities for internal talent development.

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Company trips
✱   This job post has expired   ✱
Company Overview

Perpetual Memorial Park is the ever first memorial park in South Peninsular Malaysia which spans over 100 acres of undulating terrain. Perpetual Memorial Park has been officially approved by the land Office.

Perpetual Memorial Park is landscaped with beautiful environment, undulating hill full with flora and calm flowing streams. These help to create an atmosphere of peace and tranquillity, perfect for final resting place.

Perpetual Memorial Park provides well quipped and hygienic crematorium and other facilities like Tua Pek Gong Temple, washrooms, restrooms, conference hall, playground as well as security of 24-hour. There is also a garden, Lian Jing Yuan in it. Lian Jing Yuan is a gourd-sharped garden with exquisite scenery. There is also a monument inside the pool carving with the name Hu Lian Chi. Gourd in Chinese, Hu Lu shares about the similar sound with Fu Lu(Prosperity). This signifies good fortune and prosperity are brought to all the clients.

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Company Summary
Perpetual Memorial Park Berhad
http://perpetual.com.my/eng
26-50 employees
Property / Real Estate
Like Perpetual Memorial Park Berhad

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