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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Customer Service Associate - Regular Office Hours / Public Transportation

Customer Service Associate - Regular Office Hours / Public Transportation

Kuala Lumpur, MY

Our client is among the top Life Insurance Provider in Malaysia. Currently, they are seeking for passionate, eager and outspoken individuals to join their team of Customer Service Associates as per the criteria below :-

Responsibilities

  • Answering inbound calls and assist to resolve the queries or issues
  • Escalate issue to relevant person or department
  • Ad-hoc tasks as per necessary
  • Assigning or act on any required customer follow up in accordance to call centre guidelines

Requirements

  • Applicant should possess at least a Diploma or Bachelor's Degree in ANY field, fresh graduates are welcomed to apply as well
  • Fluent Mandarin and English speaking abiltiies (Due to business requirements)
  • Applicant with prior call center experience will have an added advantage

Job Details

  • Regular Office Hours (No rotation shifts)
  • 5 Working Days per week
  • Working location located next to Tun Razak Interchange MRT station

Interested candidates may apply directly via this advertisement, or send in your CV to seantay@askresources.com.my

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Company Overview

ASK was established in 2005 as a consultation and recruitment firm. Over the years, we have grown alongside our clients over the year. At ASK, we believe in building a long-lasting partnership, and our aim is to always support our partners in their business. Actively listening to our clients’ needs is one of our fortes, and with that, we modify our strategies accordingly in order to assist them in achieving continuous success.

Our main service focuses on executive search, contract staffing, payroll management as well as expatriate services. ASK’s team has been trained to produce fast and reliable results.

ASK’s mission is to strive and provide the best service to our clients, and our years of experience has placed us strategically in key positions in the industry. Our consultants, have been trained on specialist knowledge based on industry, and are fully committed to providing the most effective and efficient services.

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Company Summary
ASK Resources
www.askresources.com.my
26-50 employees
Human Resources Management
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