- Offer service and customer support during field visits or dispatches.
- Connect workflow to schedule.
- Manage all car repair, maintenance and test tasks.
- Diagnose errors or technical problems and recommend proper solutions.
- Produce timely and detailed service reports.
- Abide all company's filed procedures and protocols.
- Work with technical team and share information across the organisation.
- Comprehend customer requirements and make appropriate recommendations/briefings.
- Build positive relationships with customers.
- Proven field service experiences.
- Strong in English/Malay literacy.