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Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Associate Consultant

Associate Consultant

Cyberjaya, Selangor
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Core Responsibilities:
  • To update member contact information (telephone number and email address) & direct marketing selection available on claim form into COMPASS.
  • Users may need to assist other teams (volume surge/urgent task/etc) on ad-hoc basis as and when required.
  • Ensure meeting personal quality, productivity, turnaround time, and attendance benchmark.
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirement.
Others:

Continuously attend/involve with training for personal and career development.

Financial and Non-Financial Measures:
  • Ensure that the agreed Individual processing Turn Around Times (TAT) are met or exceeded.
  • Ensure that the quality, including presentation and accuracy of service provided, meet or exceed our customer and business partners’ expectations.
  • Ensure that the productivity meet or exceed defined minimum performance standards.
  • Ensure that the tardiness meet the benchmark
Minimum job requirement and description:
  • Fresh Graduate(s) of Degree/Diploma are encouraged to apply.
  • Experience in Data Processing/Entry is an added advantage.
Special skills
  • Proficiency in written and spoken in English.
  • Chinese writing/speaking skill are added advantage.
  • Proficiency in MS Office
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