- Position: Customer Support Administrator.
- Salary: RM 2500-3500.
- Job location: Shah Alam.
- Working hours: 8.30 am-5.40 pm (Monday-Friday)
Chrisjac is currently recruiting for a Customer Support Administrator to work for one of clients in Shah Alam. This is a permanent position in which you will act as the first point of contact for customers from receipt of order through to manufacture, delivery and beyond providing a professional service.
Main duties will involve:
-Act as first point of contact for client base.
-Processing customer/client orders and entering information into system.
Work closely with the Sales team to match quotation to order and established order requirements.
-Monitor the order through the design and engineering stage.
-Progress order through logistics and manufacturing,establish completion and delivery dates.
-Manage customer expectations and supply progress reports.
-Manage terms & conditions of the order and financial aspects such as advance payment,account hold,payment default.
-Coordinate the movement of goods/products so as to complete the customer orders.
-Applicant ideally should possess a Bachelor degree in Business or its equivalent; diploma holder will be duly considered.
-2-3 years of relevant experience in sales support role; fresh graduate will be duly considered.
-Ideal candidate will come from a service background or have similar experience.
-Able to multi-task with excellent communication and coordination skills.
Interested candidates are hereby invited to apply by forwarding a copy of your resume for our review. You may apply online via Jobstore by clicking the apply button 'Apply To This Position' to submit your application.
Alternatively, candidates may forward resume directly to us via our E-mail at firstname.lastname@example.org