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Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Information Technology jobs   »   Senior Software Engineer - IT

Senior Software Engineer - IT

Job Summary:

Process and/or underwrite insurance application for SGUNI

Key Responsibilities: * Process/Underwrite all life insurance applications that are out sourced to the department according to the agreed Standard Operating Procedure and guidelines.
  • Ensure all cases assigned are being processed accurately with prudent risk assessment being performed and within the agreed TAT and Quality as documented in the Service Level Agreement (SLA) with the business partner.
  • Maintains a high level of accuracy (Quality) and seeks to improve individual quality scores with time.
  • Maintains a high level of Productivity and seeks to improve individual productivity scores with time.
  • Maintains a good personal record of training in line with the training framework of OSS.
  • Shows keenness to develop technical competency by improving underwriting authority.
  • To coach and provide feedback to the assigned buddies / juniors.
  • To update team leaders on the progress of the assigned buddies / juniors; and identify any gaps.
  • To work with team leaders to resolve any identified gaps related to of the assigned buddies / juniors with regards to the department’s guidelines / SOPs / trainings / work instructions / processes / approaches.
  • Perform other responsibilities and duties periodically assigned by supervisor / manager in order to meet business requirements
Job Requirements:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate, Professional Degree in Medical Science, Bioscience background, Insurance or Financial related qualifications.
  • Candidate must have at least 2 years of experience in medical underwriting.
  • Customer oriented, self-motivated, proficient in Microsoft Office.
  • Able to adapt desk-bound working environment and frequent overtime beyond normal office hour (including weekend & public holiday) to support business volume.
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