Technical Engineer

Job Description

• Provide technical support to the engineering team in executive projects.
• Investigate technical aspects and root cause of problems.
• Initiate corrective actions to rectify problems.
• Develop preventative measures to prevent recurrence of problems.
• Assess the impact of deviation on product quality.
• Ensure meeting of key timing commitments.
• Coordinate with technicians in developing engineering designs.
• Determine product disposition and various technical issues relating to a product.
• Ensure collaborative relationship with manufacturing floor personnel.
• Implement best practices in developing technical solutions.
• Evaluate and prioritize customer support cases
• Act as the primary liaison between company and your customers
• Communicate and solve customers' problems via phone, email, live chat and face-to-face meetings
• Act as a consultant and offers solutions for customers' problems
• Track and manage your work record
• Work with all internal groups, including support, sales, engineering, product management, and consulting
• Prepare accurate and timely reports
• Coordinate all design development and approval processes.
• Follow up the time schedule agreed for the design development and shop drawings with Subcontractors.
• Prepare and implement a drawing management system.
• Review contract documents and advise the Project Manager on technical matters affecting construction and time costs.
• Prepare and follow-up technical queries with the Client/Consultants.
• Assist in preparing Method Statements and Procedures related to construction both structural and architectural and give technical features for the aspects of work.
• Coordinate the approval of drawings and responsible for the distribution of drawings released for construction to concerned site personnel.
• Ensure in coordination with Site Engineers that execution of works are to the required quality and safety and resolves all technical problems for all trades.
• Assist the Project Manager in the management of Subcontractor works and point out any technical deviation.
• Assist in Quantity Take-Off for tenders.