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Jobs in Malaysia   »   Jobs in Bangsar South   »   Sales / Marketing jobs   »   Sales cum Customer Support

Sales cum Customer Support

Bangsar South

Duties and Responsibilities

ê   Communicating with customers through various channels.

ê   Provide product and service information to customers.

ê   Process orders, forms, and application. Coordinate with the dispatch team to send products or provide services on time to customers.

ê   Upsell products and services.

ê   Build sustainable relationships and trust with customer accounts through open and interactive communication.

ê   Responsible for interfacing with customers to handle problem or issue to ensure company satisfaction as well as to meet service target and quality operation metrics.

ê   Keeping records of customer interactions, transactions, comments and complaints and escalate issues to supervisors.

ê   Perform any ad hoc duties given by the management.

 

Requirements and Qualifications

Ø  Possess at least Diploma or equivalent.

Ø  Well oral and written communication in both languages - Mandarin and English.

Ø  No experience needed, training provided.

Ø  Superior listening, verbal, and written communication skills.

Ø  Attention to detail.

Ø  Ability to handle stressful situation appropriately.

Ø  Knowledge of relevant computer applications.


Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Company trips
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Company Overview

Quanhui is a comprehensive professional e-commerce company, we’ve organized e-commerce business in other countries especially China and Singapore for many years and accumulated rich experience. With the help of modern e-commerce, we committed to assure the quality of sales & service of products. We aim to provide professional guidelines and solutions about e-commerce to our clients to rapidly growth their marketing strategy. We also provide basic Internet infrastructure and marketing platform that allows our clients to interact with users and customers. We also participate others business includes core e-commerce innovation projects and logistics industries.
泉汇是一家综合性的专业电子商务公司,多年来我们在其他国家,特别是中国和新加坡组织了电子商务业务,积累了丰富的经验。 在现代电子商务的帮助下,我们致力于确保产品的销售和服务质量。 我们的目标是为客户提供有关电子商务的专业指导和解决方案,以快速发展其营销策略。 我们还提供基本的互联网基础设施和营销平台,使我们的客户能够与用户和客户进行互动。 我们还参与其他业务,包括核心电子商务创新项目和物流业。

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Company Summary
Quanhui Services Sdn Bhd
http://www.myquanhui.com/
11-25 employees
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