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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Administrative / Clerical jobs   »   Personal Banker / Personal Financial Manager - Telemarketing & Indirect Channel

Personal Banker / Personal Financial Manager - Telemarketing & Indirect Channel

Kuala Lumpur, MY
Job Scope * Cross-sell and up-sell and an array of card's financial and related products to existing OCBC customers through telemarketing distribution and initiative. (i.e. Balance Transfer/ Call for Cash to Credit Card customer, Titanium Card to existing OCBC's customer.)
  • Responsible in meeting individual monthly, quarterly and yearly sales target and Key Performance Indicators (KPIs).
  • Ensure data accuracy with minimal error and defect in daily sales submission prior forward to Sales Support Unit.
  • Foster good relationship with customer and provide high level of quality service in managing customer's inquiries and feedbacks during sales solicitation.
  • Keep abreast of competitor's activities and products.
  • Handle customer issues (if any) that may arise during or after sales and provide workable resolution to avoid customer's dissatisfaction or any disputes.
  • Carry out ad-hoc duty as directed by the management.
Job Requirements

Minimum Education

Higher Secondary / STMP / A Level / Pre-U

Minimum Grade

Second Class Lower

Field of Study

Any Discipline * Malaysian Citizan
  • Candidate must posses at least a SPM, recognize Diploma or Degree in any discipline.
  • Aged between 20 years old and above.
  • Experienced in telesales environment will be added advantage.
  • Good interactive and communication skills in English, Chinese and Bahasa Malaysia.
  • Enthusiastic, aggressive attitude and coupled with desire to succeed and strive for the best-in-class sales results.
  • Able to work under pressure and highly intense sales environment.
  • Fresh graduates are encouraged to apply.
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