- Conducting market research and analyzing consumer rating reports/questionnaires.
- Communicate directly with clients and encourage trusting relationships.
- Handle customer complaints, provide appropriate solutions and alternatives within the deadline
- Follow up to ensure resolution.
- Excellent written communication.
- Ability to work under tight deadlines.
- Advanced knowledge of MS Excel.
- Exquisite communication and people skills.
- Good command in English.
- Friendly, helpful, confident, and engaging personality.
- At least a SPM holder.
Perks & Benefits
- Nearby public transport
- Central location
- Personal leave
- Personal development opportunities