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Jobs in Malaysia   »   Jobs in Setia Alam   »   Customer Service jobs   »   Senior/ Junior Client Support Specialist – Financial Technology Company

Senior/ Junior Client Support Specialist – Financial Technology Company

Setia Alam, MY


  • To attend and educate customers as well as providing solutions to customer enquiries on company product solutions.
  • Build sustainable relationships of trust through open and interactive communication
  • Experience in e-wallet industry will be an added advantage.
  • Performs other responsibilities and duties periodically assigned by supervisor in order to meet other operational requirements.
  • Support channel will be fully online based such as Live Chat / Email and not by call support method.
  • Participate in analyzing customer service data and providing ideas in order to improve the quality of customer service.


  • Minimum SPM qualification.
  • Must be able to read and write Chinese.
  • Fluency in Bahasa Malaysia, and English will be an added advantage.
  • Good communication skills.
  • Relevant experience preferably in Customer Service / Call Centre.
  • Comfortable using computers.
  • Training will be provided.
  • Fresh graduates are encouraged to apply.
  • Working Days – Monday to Saturday.

Interested candidates please contact Lucas @ 014-983 4823 or email your resume to &

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Company Overview

October Group is one of Malaysia’s fastest growing F&B group in the hospitality industry, owned by Setia Mega F&B Sdn Bhd and is currently home to four exciting brands; October Steamboat, October Japanese Cuisine, Celestial Dynasty and The Morning After. October is a culture, art and a lifestyle. It ties and brings people with good food together. A great meal is a journey of an emotional experience that derived from a building relationship between the most authentic flavours and the soul of a person.

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Company Summary
Technozy Union Sdn Bhd
Food & Beverage

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