Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Advanced Search
Jobs in Malaysia   »   Jobs in Subang Jaya   »   Customer Service jobs   »   Call Centre Executive

Call Centre Executive

Subang Jaya, Subang Jaya, Selangor, MY
Apply To This Position

Duties and responsibilities

  • Determines requirements by working with customers.
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
  • Maintains call center database by entering information.
  • Keeps equipment operational by following established procedures; reporting malfunctions.
  • Updates job knowledge by participating in educational opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

 

Perks & Benefits

  • Nearby public transport
  • Central location
  • Medical insurance
  • Open culture

Job Location
Subang Jaya, Selangor, Malaysia
Click to view the location on Google maps

Apply To This Position

Save for Later

Company Overview

General Microsystems (GMS) has built a reputation of quality, flexibility and excellent customer support in the queue management business. The company’s complete queue management solutions don’t just take the hassle out of queuing: they also act as powerful enterprise logistics tools. Because at GMS, we push queue management to its full potential.

Company Summary
General Microsystems Sdn. Bhd.
http://www.gms.com.my/
Computer / IT (Hardware)
Job Openings
Total 4 jobs
CALL CENTRE EXECUTIVE
Subang Jaya
Field Engineer 外勤事务工程师,
Subang Jaya
Project Executive - 项目执行员
Subang Jaya
Sales Executive
Subang Jaya

Sharing is Caring

Know others who would be interested in this job?