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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Finance / Banking / Insurance jobs   »   Payments & Treasury Manager

Payments & Treasury Manager

Kuala Lumpur

Working for a customer focused exciting, young company that is at the forefront of their industry, the ideal candidate will have suitable experience working within a pro-active environment.

The successful candidate will be required to manage and build a payments and compliance team managing online payment and related compliance/security procedures. Must be completely fluent in English (native speaker written standard) and have suitable experience.

Responsibilities

  • Manage the end customer - online payments and security side of the business
  • Handling customer complaints or any major incidents, such as security issues
  • Analysing statistics or other data to determine risk profiles
  • Minimizing and managing card chargeback representation
  • Maximizing card processing payment acceptance rates
  • Understanding and implementing strict compliance security requirements
  • Be a main point of contact for online payment service providers
  • Key stakeholder of integating new online PSP‘s to online products
  • Quality assurance testing around payment methods
  • Lead a team of payments & compliance staff - be involved in staff appraisals & development
  • Learning about the organisation's products or services and keeping up to date with changes
  • Reporting to senior management and other internal stake holders suitable feedback
  • This role offers outstanding career development opportunities

Skills

  • Good communication skills that allow you to inform, help and advice customers & colleagues
  • To understand industry best practices and strive to reach the highest quality levels
  • Good problem-solving skills with self starter initiative - good at getting things done
  • Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations
  • Motivational skills and an ability to supervise/lead a team of payment & compliance officers
  • Organisational and planning skills to develop payment & compliance policies
  • Excellent knowledge of management methods and techniques

Requirement

  • Ensure an accurate and careful approach to all tasks
  • Work methodically and transparently
  • 12+ years suitable experience
  • An excellent knowledge of all online payment methods and how they work
  • Experience in customer risk profiling
  • KYC & AML experience
  • Degree in Business Administration or related field
  • Be available for out of office hours emergencies – minimal expectation

Salary & Package:

  • Medical Coverage
  • Travel allowance
  • 50% subsidy of gym membership

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Flexible working hours
  • Casual dress code
  • Regular team activities
  • Company trips
  • Medical insurance
  • Personal leave
  • Open culture
  • Personal development opportunities
  • Fitness membership
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Company Overview

Established in 2012, SagaOS is an independent, full service, web development outsourcing company that works closely with its 3rd party clients across the world to design, develop and deliver services that ensure that its clients websites stand out within their respected markets.

Why join us?

We realize that successful businesses don’t just happen overnight and why choosing the right candidate for the role is key to the growth and development of any company. If you provide the skills, hard work and commitment, we offer attractive remuneration packages, excellent benefits and a positive, flexible working environment.

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Company Summary
Saga OS Sdn Bhd
https://www.sagaos.com/
Consulting (Science & Technical)
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