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Jobs in Malaysia   »   Jobs in Malaysia   »   Education / Training jobs   »   Team Lead, BPO Training & Development

Team Lead, BPO Training & Development

Malaysia
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Development Team Lead (.Net)

[Description] Job Description

PRINCIPAL TASKS AND RESPONSIBILITIES

1) Planning

  • Research & document emerging IT software development and security technologies while advising to their applicability within CRH
  • Contribute with peers to development and implement the IT technical strategy, in particular, the optimisation of building software
  • In liaison with the development and infrastructure teams, specify the operational capacity needs of key application services
  • Collaborate with peers to write, review, or provide feedback on technical design proposals
2)Team Management
  • Input to and fulfil the development hiring plan for the team, including sourcing, screening, and interviewing
  • Hold regular 1-1s with all direct reports
  • Set team goals and technical direction while ensuring that they align with the goals of the IT roadmap
  • Set personal goals for each team member as well as direction while ensuring they are aligned with team goals
  • Implement effective engineering processes and policies that emphasize quality and forward progress
  • Ensure team is working side by side with other components within the business such as BA, Design and Test
3)Resource Management
  • Ensure effective allocation and utilisation of all team colleagues within the group
  • Gather constant feedback from customers on how team colleagues are performing
Implementation & Quality Assurance
  • Input to the development of IT technical standards and procedures related to CRH IT software
  • Assist project managers, team leaders, designers and developers in the implementation of systems that conform to relevant high level designs
  • Manage the technical design and architecture of the CRH applications ensuring sufficient flexibility is incorporated into all relevant designs
  • Collaborate effectively with other IT teams as well as the wider business stakeholders to ensure adequate and appropriate software application re-use
  • Ensure compliance of all major software elements with CRH IT security policies and 3rd party security requirements
  • Create, update and monitor documentation within build phases so that systems and codebase information is easy readable and maintainable
4)Management
  • Create, update and cascade key team metrics such as defect levels and code coverage
  • Formalise peer/code reviews to maximise collaboration within the team as well as domain knowledge of lesser known systems
KEY RESULT AREAS
  • Development skills and capacity meet the required business demand
  • Software development policies and technical standards implemented
  • Software development quality assurance services
  • Highly effective teams that build valuable software for the CRH group
The Successful Applicant

Degree level qualification or equivalent experience in an IT related subject - software engineering

Good understanding of enterprise architecture

At least 10 Year(s) of working experience in the related field is required for this position

Experience of best practice software design, development and operations

Microsoft .NET development stack (Visual basic/SQL client-server)

Core JavaScript and Modern JavaScript frameworks

Microsoft Azure cloud services

Agile methodologies

Software design and implementation

Technical assurance of 3rd party solutions

Project management

System development

Team management

[Country] Malaysia

[Company] Innovative web and mobile solutions globally

[Salary] US$30,000 - US$40,000

[Working Hours] Full-Time

[Contract] Permanent

[Categories] Real Estate / Mortgage, Business Analysis / Intelligence / Data Scientist, Databases, DevOps, Hardware & Electronic Engineering, IT Security and Governance, Software Development, Compliance / AML, Procurement / Sourcing / Buying

[Industries] null
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