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Jobs in Malaysia   »   Jobs in Pulau Pinang   »   Customer Service jobs   »   Customer Serv Ops Associate

Customer Serv Ops Associate

Pulau Pinang
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At AMD, we push the boundaries of what is possible. We believe in changing the world for the better by driving innovation in high-performance computing, graphics, and visualization technologies - building blocks for gaming, immersive platforms, and the data center.

Developing great technology takes more than talent: it takes amazing people who understand collaboration, respect, and who will go the “extra mile” to achieve unthinkable results. It takes people who have the passion and desire to disrupt the status quo, push boundaries, deliver innovation, and change the world. If you have this type of passion, we invite you to take a look at the opportunities available to come join our team.

KEY FUNCTIONS:
  • Perform daily call with internal AMD team and externally with Disti to ensure daily sale report are submit on time.
  • Work with Disti on administration of backlog, inventory, point of sales and resale linking to ensure effective sales processing and cycle management processes to meet and exceed revenue and profitability goal.
  • Outbound interaction with AMD sales support, order management, quality, and finance resources in the regions.
  • Obtain, maintain, and readily articulate a comprehensive understanding of AMD internal supply-chain, finance, quality, and product offerings and their relationship to a prospective regional client's critical business issues and needs.
  • Accurately execute assigned transactional tasks in SAP and related systems and maintain appropriate performance metrics.
  • Provide accurate and timely reports, including all internal execution transactional data relating to supporting the distribution channel.
REQUIREMENTS:
  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in any field.
  • Ability to accommodate flexible working hours.
  • Ability and motivation to sustain high-energy and complex activity levels, in-region and remotely to other regional teams on a world-wide support model.
  • Key analytical, finance and business acumen as well as understanding of GAAP and SOX policies and procedures.
  • Proactive problem solver and able to handle complex projects and tasks.
  • Candidate must possess strong knowledge of supply-chain as well as an understanding of the financial and related applications.
  • Very good working knowledge of SAP and Microsoft systems and tools.
  • Good communication skills (verbal and written).
#LI-FY

Requisition Number: 73618

Country: Malaysia State: Penang City: Penang

Job Function: Sales Support
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