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Jobs in Malaysia   »   Jobs in Skudai   »   Information Technology jobs   »   IT ENGINEER



1.  Brief description

The position of IT Engineer consists of providing technical assistance to IT system users, and answering questions or resolving IT problems for clients in person, via telephone or from remote location. It also consists of providing assistance concerning the use of IT hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

2.  Task

  • Answer user inquiries regarding computer software or hardware operation to resolve problems;
  • Confer with staff, users, and management to establish requirements for new systems or modifications;
  • Develop training materials and procedures, or train users in the proper use of hardware or software;
  • Enter commands and observe system functioning to verify correct operations and detect errors;
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications;
  • Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities;
  • Oversee the daily performance of IT systems;
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support;
  • Refer major hardware or software problems or defective products to vendors or technicians for service;
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Company trips
  • Medical insurance
  • Personal development opportunities
✱   This job post has expired   ✱
Company Overview

Cluster Link Enterprise Sdn Bhd, formerly known as Cluster Link Enterprise (CLE) was founded in 2012 in Johor Bahru, Malaysia. The meaning of “CLUSTER” in IT definition means a number of computers networked together in order to function as a single computing system.

In CLE, we engaged passionate IT engineers hand in hand to create and share IT knowledge and value. CLE specialize in commercial IT Solution and Services (Information Technology).

CLE is committed to provide our customer cost-effective and up-to-date IT information and resources. We focus to optimize business performance and improve job efficiency with IT technology while leveraging on company’s current assets.

Our team are well-trained to provide our customer with quality services from design specification to project implementation and excellent completion. We provide ongoing support and scaling up to develop IT technology expansions to our customer.

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Company Summary
Cluster Link Enterprise Sdn Bhd
Consulting (Business & Management)
Like Cluster Link Enterprise Sdn Bhd

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