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Jobs in Malaysia   »   Jobs in Telok Gong-Port Klang   »   Manufacturing / Production jobs   »   Technical Support Executive

Technical Support Executive

Telok Gong-Port Klang, MY

Job Description:

The Technical Support Executive is part of a team that is responsible for delivering excellent customer service to our clients whether pre, during or post sales.  The nature of work commands committed individuals who are detail-oriented, analytical and able to communicate efficently.

Key Responsibilities:

  • Maintain database of Lubricants Product Datasheets & Material Safety Datasheets for new & existing product on a timely basis
  • Assists in technical issues at client site
  • Collect samples & proceed to oil test & explain the result to client with reports
  • Liaise with the Laboratory
  • Undertakes site evaluation, presentation for client & internal staff training for assigned product portfolio
  • Proactively, engage the customer to ensure that their expectations are met or exceeded
  • Attend training for Lubricants product
  • Any other tasks that may be assigned by the management from time to time

Required Knowledge, Skills & Abilities:

  • Good attendance & committed
  • Ability to work autonomously with minimum of supervision or management
  • Able to meet deadlines through time management & allocation of priorities
  • Strong service orientation, demonstrating the ability to set & maintain high standards of customer service & actively looking for ways to satisfy the customer
  • Acts wisely & decisively in making decisions & solving problems with may impact the company's image & reputation
  • An excellent verbal & written communication skills required (English & BM) however, any other languages & dialects are added advantage
  • Working location: Telok Gong-Port Klang & willing to travel
  • Process own transport
  • Full-time position(s) available

Education and/or Experience:

  • Educated to Bachelor degree level in any discipline or offer equivalent level of experience
  • Having working experience of minimum two (2) years in lubricants environment preferred.

Interested applicants to submit your resume to

Due to overwhelming response, we regret that only shortlisted applicants will be notified.

✱   This job post has expired   ✱
Company Overview


We are part of a comprehensive group of companies which is involved in the logistics and transportation sector of commercial fuel and lubricants. Our group of companies being young and vibrant has seen impressive growth in the last 10 years becoming a major player in supplying and transporting industrial diesel and fuel oil to a variety of customers in the industrial sector. Our growth has taken us into beyond our wildest imaginations and beyond our core areas of business and we now are also a major player in the marine sector offering a host of services in port operations support services such as fuel, lubricants and fresh water for seagoing vessels in all the key ports of Malaysia.

Being part of a group which is very focused in our business, we are embarking on our next major growth sector as part of our plans to become a full and complete solutions provider in the world of petroleum and its derivatives. The lubrication oil market is our next bastion of array of services we are making a foray into and armed with some leading technical know-how, it promises some exiting time ahead given the ready clientele, the group of companies already has.

Backed by leading technocrats, we are ready to introduce a winning formula formulated with the most advanced additive technology from the USA into the market. We are confident that our lubrication products will be able to make a difference and will provide customized solutions to our customers in the selection, formulation and supply to match customer's specific requirements, so as to “ CHANGE THE RIGHT OIL”.

We intend to provide our customers, the highest quality products, which are not only cost-effective but backed-up by stringent ISO quality control, modern warehousing and storage facility, which duty ensures the shortest lead time and excellent customer support levels.

All this is made possible through an excellent atmosphere which has been created by being committed to our core values and work culture. All our team members believe that our work atmosphere seems to bring out the best in them. All our teams leaders in our group of companies have been with inculcated with these values since the heydays of our evolution and will bear testament to our work cultures.

Our journey begins now and a new team is being assembled and this pioneering team will be in forefront of some exciting times ahead.

-Being part of a pioneering team brings upward mobility in the long run.
-Our group clientele base gives a good head start in your pursuit of sales.
-We expect our sales & marketing personnel to work hard and naturally play hard!
-The group of companies see unprecedented teamwork levels among its members.
-Our group of companies acknowledges the hard work put in by holidaying together annually.

Read more
Company Summary
51-100 employees
Trading and Distribution

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