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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   CUSTOMER RELATIONSHIP EXECUTIVE (Mandarin Speaking)

CUSTOMER RELATIONSHIP EXECUTIVE (Mandarin Speaking)

Petaling Jaya, MY

ONLY CANDIDATES WITH MANDARIN LANGUAGE PROFICIENCY NEED TO APPLY

REQUIREMENTS:

· Candidate must possess at least a diploma, any field.

· Possess good interpersonal skills and empathetic nature.

· Able to speak, and write in Mandarin is a must in this field.

· No work experience required but must be willing to learn and adapt. Working experience in customer service, healthcare or hospitality industry is an added advantage.

· Preferably non-executive and executives specializing in Customer Service or equivalent.

· Full time positions only.

· Applicants must be willing to work 6 days a week.

· 必须拥有至少大专学历。

· 具备良好的沟通能力,服务意识和抗压能力。

· 必需通晓英语,华语和国语,中文优先。

· 客户服务或医疗服务业工作经验者优先。

· 无需工作经验, 提供在职培训。

· 只限全职。

· 申请者必需接受每周工作6天。

 

JOB RESPONSIBILITIES:

· To fulfill, manage and provide solution to customer needs, schedule and enquiries during their presence in Malaysia.

· To be the key liaison for the assigned customers.

· Maintain and build good relationship with customers and related stakeholders.

· To provide regular updates on assigned tasks on various communication channels including wechat and mobile phone to other team members and manager.

· Ensure reports, administrative forms and updates are completed on-time and submitted at all times.

· 负责记录并核实客户的咨询,疑问,分析并及时给予答复。

· 需为客户分配时间及行程。

· 需建立及维护与客户的良好关系。

· 需以电邮或微信汇报经理分配的任务并提供定期更新。

· 确保报告、表格及时更新与完成,并及时提交。

WHY JOIN US

We are a newly set up, young and vibrant company welcoming those who embrace challenges in the hospitality industry, and wish to expand their horizon to health care.  

 · We offer an attractive remuneration package and allowance to the qualified candidate.

· We support a safe environment for our employees.

· We provide outpatient medical benefits for our employees.

· We provide training to develop skill and knowledge among our employees.

· We provide opportunities and for career advancement within the company.

· We enrich your career experience on healthcare and hospitality services with one of the largest market in the world, China. 

 

Remuneration package:
Basic Salary + Allowance + Pool Incentive (upon confirmation)
底薪+津贴+佣金(确认后)


Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Flexible working hours
  • Free snacks / Happy hours
  • Regular team activities
  • Personal leave
  • Sabbatical leave
  • Open culture
✱   This job post has expired   ✱
Company Overview

Company Overview


Tai Orient is a comprehensive medical tourism service company, founded in 2010 with headquarter located in the beautiful coastal city of Xiamen. The company concentrates mainly on assisted reproductive technology (fertility treatment) in the United States, Thailand and recently in Malaysia, and early cancer detection screening in Japan.

Tai Orient has 5 overseas branches namely: California, Bangkok, Kuala Lumpur, Osaka and Georgia. Each oversea branch equips with customer relation teams and international concierge to provide end-to-end service to international patients. It has also domestic branches located in the major cities such as Beijing, Chengdu, Wuhan, Shenzhen, Jinan, Qingdao and etc.

The vision of Tai Orient is to become the leading overseas medical & tourism provider in China, guaranteeing the best quality of medical facilitation services and integrating overseas resources as our main core competitiveness.

Tai Orient's newly established branch in Malaysia welcomes dedicated, independent and motivated staff to be part of the pioneer family for this challenging role and embrace our slogan of "sincerity, kindness and hope" to provide customers the best services with a high sense of responsibility, a sympathetic approach at an affordable cost.

 

Read more
Company Summary
TAI ORIENT MEDICAL TOURISM SERVICES SDN BHD
http://www.taiorient.com/
Healthcare / Medical

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