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Jobs in Malaysia   »   Jobs in Ipoh   »   Information Technology jobs   »   Support/Operation Support Executive (Based in Ipoh)

Support/Operation Support Executive (Based in Ipoh)

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Responsibilities: - 

  • Respond to end-user calls professionally, handle and resolve end-user IT issues.
  • Record IT issues & resolutions in helpdesk system, identify and escalate priority issues.
  • Follow up & track end-user IT issues where necessary & complete call logs.
  • Stay current with system information, changes and updates.

Requirements: - 

  • Degree in IT or equivalent from recognized universities.
  • Experience in IT Helpdesk field is an added advantage.
  • Experience in Corporate Helpdesk system.
  • Experience in basic hardware support.
  • Experience in Corporate Windows based client system.
  • Able to investigate IT issues through telephone conversation & remote desktop connection.
  • Fast learner, independent and self-motivated.
  • Able to work and communicate effectively with internal and external parties.
  • Proficiency in both written and spoken English and Bahasa Malaysia.
  • Must be willing to be based in Ipoh.

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Central location
  • Personal leave
  • Personal development opportunities
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Company Overview

KUALA LUMPUR KEPONG BERHAD, a Malaysian multinational listed on the Main Board of the Bursa Malaysia with business activities in plantations, resource based manufacturing and property development in Malaysia and overseas, is now offering career opportunities within the Group for enthusiastic individuals with a desire to work in a challenging environment where they can maximize their talents. In line with our long-term growth strategy, we are looking for suitably qualified and dedicated candidates to fill the position.

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Company Summary
Kuala Lumpur Kepong Berhad
Agriculture / Plantation / Fisheries
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