Advanced Search

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Klang   »   Customer Service jobs   »   Sales Support Coordinator

Sales Support Coordinator

Klang
Apply To This Position

Responsibilities: 

  • To ensure ongoing and consistent customer satisfaction through effective and efficient responses to customer enquiries, issues and problems. 
  • To manage customer's expectations in terms of shipment delays, documents (Quotation, Pre-alert) accuracy and related Key Performance Indicators (KPI).
  • To identify and solve issue in order to maximize customer satisfaction. 
  • To discuss and communicate customer feedback with your superior as required, keeping them informed of all relevant information that could affect the sales team. 
  • To communicate with overseas offices, local vendors and customers on shipment inquiries. 
  • To be responsible for monitoring and follow up of routing order shipments:
  1. Order processing.
  2. Shipments monitoring and follow-up.
  3. Generate and provide timely report as per customer's requirements. 

 

Requirements: 

  • Minimum 2 years of working experience in Freight Forwarding.
  • Candidate must possess at least a higher secondary / diploma or equivalent in any field.
  • Computer literate and good communication skill.
  • Able to work independently with strong work commitment.
  • Good command for both written and spoken Bahasa Malaysia and English. Understanding of Mandarin is an added advantage as this position requires communication with overseas branches and agents.
  • Willing to work at Botanic Capital, Klang, Selangor.
Apply To This Position

Save for Later

Sharing is Caring

Know others who would be interested in this job?

Company Overview

A HISTORY OF GOAL SETTING, ACHIEVEMENT, AND SUCCESS

Morrison Express Corporation opened its door in 1972. Named after the highest mountain in Taiwan, Morrison Peak of the Jade Mountain Range. When we began operations, our spirit was strong, and our goal was lofty. Simply, to live up to our name. To strive to reach the very peak, the highest pinnacle of the global transportation and logistics industry.

 

 

Read more
Company Summary
MORRISON EXPRESS (M) SDN BHD
www.morrisonexpress.com
101-200 employees
Logistics and Supply Chain
Follow MORRISON EXPRESS (M) SDN BHD
Job Openings
Total 3 jobs
SEA Regional Application Support
Klang
Air Export Customer Service Coordinator
Sepang
Sales Executive (Freight Forwarding)
Botanic Capital