Advanced Search

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Shah Alam, Selangor   »   Information Technology jobs   »   Technical Support Engineer (Equipment Manufacturing / Shah Alam)

Technical Support Engineer (Equipment Manufacturing / Shah Alam)

Shah Alam, Selangor
Apply To This Position
JOB DESCRIPTION

Client Overview:

We are representing our MNC client who is a global manufacturer for precision measuring instruments and services.

Key Responsibilities:
  • Answering phones from customers professionally and responding to customer inquiries and complaints.
  • Completing call notes and call reports as necessary and updating them in the CRM
  • Managing administration, communicating and coordinating with internal department
  • Conduct product testing and preparing product test report
  • Other duties as assigned
Key Requirement:
  • At least 3 years practical experience (maintenance, troubleshooting, repair etc.) in the role of a field/technical remote support, service engineer.
  • Experience in field of Production packaging line (e. g. metal detector, xray or dynamic weighing machine)
  • Practical experience in call center process is a bonus
  • MS Office excellent, familiar with state of the art communication technology such as WebEx, Internet tools.
  • Fluent in English and Chinese, any other Asian language is a bonus.
  • The candidate is expected to be willing to travel (mostly in A/P Region) up to 30% of his/her time
  • Need to work on shift hours to support different time zone
Interested candidates are required to apply online or send your resume to (Only shortlisted candidates will be notified)
Apply To This Position

Save for Later

Sharing is Caring

Know others who would be interested in this job?