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Jobs in Malaysia   »   Jobs in Georgetown, Pulau Pinang   »   Health / Beauty / Fitness jobs   »   Patient Care Executive

Patient Care Executive

Georgetown, Pulau Pinang
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We are looking for dynamic candidates who have experience in dealing with patients and passionate in delivering good patient care. Candidates will be based in Cancare's centre at Penang Loh Guan Lye and Gleneagles Penang. Candidates need to be able to communicate in Mandarin and other local dialects since we are dealing with mandarin speaking patients in private hospitals.


Patient Care and Fitting

  • Provide clinical consultation and fitting services for walk in patients and patients referred by doctors
  • Assist patients in achieving a better quality of health after cancer treatment
  • Provide constant follow-ups with patients, customers and their family members on patients after product solutions are given
  • Together with your manager, provide monthly talks and hand-on workshops for patients and nurses

Centre Management

  • Ensure centre is well managed according to the protocols and standards provided by the management
  • Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data.
  • Be on time to manage the centres and clinics at other hospitals and be punctual for all appointments
  • Maintains patient care database by entering new information as it becomes available; verifying findings and reports; backing up data
  • Upkeep a clean and comfortable fitting and centre environment

Centre commissions and stocks management

  • Provide daily and monthly sales reports
  • A commission will be given if monthly centre targets are met
  • Monitor stocks movement to ensure stocks accuracy and conduct stock count as requested by the management
  • Stocks planning and ordering

Customer Relationship Management

  • Introduce products and services (cancer care products and scalp cooling system) to walk ins surgeons, oncologists, nurses and customers
  • Build rapport and maintain relationships with the doctors and nurses who referred patients to Can-Care
  • Provide technical assistance in the usage of the products representated
  • Assist the manager in conducting training sessions for customers and talks
  • Support cancer awareness campaign with NGOs


  • Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Biology, Food Technology/Nutrition/Dietetics, Nursing or equivalent.
  • Required skill(s): Good interpersonal communications skills, Multi-task, Detail orientated.
  • Must be able to speak in MANDARIN and English, in order to communicate with Mandarin spoken customer.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Preferably Junior Executives specializing in Healthcare - Nurse/Medical Support & Assistant or equivalent.
  • Full-Time position(s) available.

Perks & Benefits

  • Casual dress code
  • Medical insurance
  • 13th month contractual bonus
  • Miscellaneous allowances
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Company Overview

Founded in 1997, Can-Care began as a centre solely dedicated to female breast cancer patients helping them cope with the after-effects of treatments, providing emotional support and empowering them to find some normalcy in their lives. Our post care services and expertise have since expanded far beyond breast cancer. From products for colorectal cancer, elastic compression bandages to specially designed corsets for post-surgery support, breast prosthesis and customised mastectomy bra, we now offer a wide range of high quality post care products, services and tailor-made programmes for both men and women.

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Company Summary
Can-Care Health System (M) Sdn. Bhd
Healthcare / Medical
Follow Can-Care Health System (M) Sdn. Bhd
Job Openings
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