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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Sales / Marketing jobs   »   Sales cum Business Development Senior Executive (Software Solutions), Kuala Lumpur, Malaysia

Sales cum Business Development Senior Executive (Software Solutions), Kuala Lumpur, Malaysia

Kuala Lumpur, MY
Position: Solution Integration Specialist, APAC

Location: Kuala Lumpur, Malaysia

Travel: Up to 100% and at short notice.

About Poly:

At Poly, we believe in the power of bringing people and team's together-regardless of location-to create experiences that push the greatness of human collaboration forward. We've been pioneering breakthrough communication experiences since we

introduced the iconic triangular conference phone nearly 20 years ago. Today, more than 400,000 organizations around the globe, and across all industries, rely on Poly solutions as the backbone for collaboration, using our award-winning voice, video, and telepresence solutions. Poly video collaboration is revolutionizing how people learn, how governments protect, how healthcare is

delivered, and how products are designed. Take a closer look at Poly. See how organizations that rely on Poly are truly pushing the greatness of collaboration forward

Position Scope/Accountabilities:

  • Strong technical deployment/customer handling in networking,VoIP or Video
  • Good skills of troubleshooting, using different standard tools like Wireshark and problem solving skills
  • Experience in handling corporate customers or global accounts.
  • Understand/able to communicate Poly, Inc.'s advance services offerings to customers/partners
  • Primary accountability of on-site Implementation - site survey, Interface/coordinate with vendors and partners, leading the installation at site, testing and certifications of the installations
  • Update regularly the status to assigned implementation projects to project managers and other stake holders
  • Pro-actively raise and lead the efforts in clearing issues/bottlenecks that might affect successful completion of the implementation projects
  • Liaise with the stakeholders, partners and relevant external authorities to deliver industry best practice and statutory requirements
  • Assist in program reviews/providing feedbacks to partners, customers and engineering leadership
  • Build/Maintain relationships with key external and internal stake holders
  • Work closely with assigned project manager, team to develop/own advance services related knowledge management documentation-project charters and governance structures
  • Share the best practices/lessons learned with rest of the deployment teams
  • Take part in events to include conference calls, video conferences, workshops to proactively enhance relevant advance services delivery capabilities
Qualification and experience:
  • Bachelor's degree in Engineering/equivalent with 5-7 years overall industry experience.
  • Prior experience in Tele-presence and A/V industry
  • Excellent interpersonal and communication skills and proficiency in oral and written English communication.
  • Good stakeholder management skills (interpersonal, influencing, negotiating)
  • Strong MS office skills and reporting skills.
  • Strong desire/motivation in customer success
Additional Expectation:
  • Flexibility in working hours, open for travel, self-learner and team player
  • CCNA certification is mandatory
  • MCITP certification in MS-Lync is preferred
  • Good verbal/written communication skills
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