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Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Sales / Marketing jobs   »   Sales and Service Manager | Puchong

Sales and Service Manager | Puchong

No. of Positions


Job Description

  • Work with Facilities Manager in Project ownership of assigned projects - including, but not limited to: Office consolidation, development of scope, schedule, and budget process, contractor bid reviews, and contractor awards, tracking project progress actions and documentation.
  • Responds to vendor for project issues to ensure timely resolution, minimizing costs/impact to the project.
  • Monitor and synchronize office project communications, job completions and timelines to ensure high response level and minimized time loss on project challenges.
  • Create project documentation for contractor training, project implementation, and project closeout.
  • Establish reporting needs by project/program and create and distribute as required.
  • Manage the assignment and completion of projects, PO#s, and construction contracts for all new stores, relocations, expansions, and special projects and maintain key project information as required for each project.
  • Maintain, organize, and track on-going spend by project.
  • Coordinates facilities maintenance and repairs for Shell Business Operations KL Facilities. Schedules all work and provides follow through to ensure all work has been completed correctly and in a timely manner. This includes furniture, and office equipment as well as building equipment. Acts as the liaison with appointed FM contractors, cleaning and vendor deliveries.
  • Serves as primary contract and vendor liaison for all Facilities & Property Management related contractors. This includes review and approval of work performed, review and approval of bills (within approved budget) and evaluates Alternative vendors.
  • Maintains existing service contracts. Makes sure all contracts are up to date and helps to prepare RFPs when contracts are to be rebid.
  • Supervises office moves and relocations. This includes working with Business leaders/focal to insure all equipment is properly relocated. Supervises movers and furniture technicians.
  • Acts as contact point for building related issues with both tenants and landlords.
  • Work with FM in Fire & Electrical safety - Conduct Fire Safety activities such as Annual stress test, comprehensive quarterly and monthly fire alarm test.
  • Available 24/7 to assist with any Facility related emergencies. This may include coming to site to work with staff and vendors until problem is corrected.
  • Work collaboratively with all members of the Common Infrastructure Management (CIM) team, other members of the Operations division, and members of the MICA community
  • Additional duties as assigned
Company Description

Shell is a global group of energy and petrochemical companies, active across more than 80 countries, employing 90,000 people.

Shell Business Operations Sdn Bhd (503619-D), a LEED Platinum certified green facility in Cyberjaya, provides a wide range of professional services to support the efficient operation of the Shell Group. The Centre delivers world-class operational excellence to the business through shared operations and services that include Human Resource, Information Technology, Finance, Customer Services, Order to Delivery and Contracting & Procurement. The Centre is currently on a growth path and as part of this rapid growth, we are looking to recruit talented professionals to join us!

If you would like to be a part of an innovative energy leader that offers a rewarding career in a multi cultural environment, then apply to us today and be a part of this vibrant, world-class organisation.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.


  • Degree holder, preferably in Facilities Management/Mechanical/Electrical
  • Strong HSE Mindset
  • Minimum 5 years in Facilities Management & Hard Services Management or any relevant areas
  • Excellent communication skills
  • Experience in Project Management will be added advantage
  • Fast learner and result-oriented
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