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Jobs in Malaysia   »   Jobs in Cyberjaya   »   Finance / Banking / Insurance jobs   »   Operations Manager (Team Manager 25 FTE)

Operations Manager (Team Manager 25 FTE)


Job Summary:
-Manage Operations (business processessing outsourcing) to ensure transactions are processed within the Service Level Agreement (SLA)
-Overseeing team with focus on Turn around time (TAT), productivity and Quality
-Ensure transactions are processed within the SOPs established.
-Study and propose revision of practices to better manage the cost.
-Work closely with team to build and streghten team work and engagement level, provide back up and cross support to other teams to take on any other assignments deemed necessary.


  • Good communications and presentation skills.
  • Very good analytical, problem solving & decision making skills.
  • Accurate & fair judgment.
  • Stress resistant.
  • Computer literate in MS Office.
  • Quality-result driven.

Specific Business Knowledge:
Experience in Insurance Health & Life Claims would be an added advantage
Preference for proficiency in both spoken and written Chinese and English, with strong written skills.

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): People Management.
  • Required language(s): Mandarin, Cantonese, English
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Banking/Financial Services, Insurance or equivalent.
  • Full-Time position(s) available.
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Company Summary
ASK Resources
26-50 employees
Human Resources Management
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