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Jobs in Malaysia   »   Jobs in Cyberjaya   »   Finance / Banking / Insurance jobs   »   Operations Manager (Team Manager 25 FTE)

Operations Manager (Team Manager 25 FTE)

Cyberjaya

Job Summary:
-Manage Operations (business processessing outsourcing) to ensure transactions are processed within the Service Level Agreement (SLA)
-Overseeing team with focus on Turn around time (TAT), productivity and Quality
-Ensure transactions are processed within the SOPs established.
-Study and propose revision of practices to better manage the cost.
-Work closely with team to build and streghten team work and engagement level, provide back up and cross support to other teams to take on any other assignments deemed necessary.

Skills:

  • Good communications and presentation skills.
  • Very good analytical, problem solving & decision making skills.
  • Accurate & fair judgment.
  • Stress resistant.
  • Computer literate in MS Office.
  • Quality-result driven.

Specific Business Knowledge:
Experience in Insurance Health & Life Claims would be an added advantage
Preference for proficiency in both spoken and written Chinese and English, with strong written skills.

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): People Management.
  • Required language(s): Mandarin, Cantonese, English
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Banking/Financial Services, Insurance or equivalent.
  • Full-Time position(s) available.
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Company Overview
Agensi Pekerjaan ASK Resources Sdn Bhd Our Company is powered by a team of experienced consultants from various fields/expertise to fulfill our clients' hiring needs, from junior employees at entry level to senior top management positions.
 
Vision: To be the best and preferred staffing service provider for trusted strategic partners in hiring both local and international industries.
 
Mission: To deliver relevant, reliable and cost-effective services.
 
Values: Integrity, Professionalism and Dependability.
 
We serve as a one-stop centre for all human resource ("HR") solutions, recruitment & staffing and HR outsourcing. Our principal fields of activities are:
 
- Permanent Placements
- Executive, Management, Professional Search services
- Contract and temporary staffing (Outsourcing Placement)
- Events & Exhibition Staffing
- Payroll outsourcing services
 
Our client(s), one of the established company is currently seeking for suitable candidates to fill the below position(s).
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Company Summary
ASK Resources
www.askresources.com.my
26-50 employees
Human Resources Management
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