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Jobs in Malaysia   »   Jobs in Cyberjaya   »   Finance / Banking / Insurance jobs   »   Operations Manager (Team Manager 25 FTE)

Operations Manager (Team Manager 25 FTE)

Cyberjaya

Job Summary:
-Manage Operations (business processessing outsourcing) to ensure transactions are processed within the Service Level Agreement (SLA)
-Overseeing team with focus on Turn around time (TAT), productivity and Quality
-Ensure transactions are processed within the SOPs established.
-Study and propose revision of practices to better manage the cost.
-Work closely with team to build and streghten team work and engagement level, provide back up and cross support to other teams to take on any other assignments deemed necessary.

Skills:

  • Good communications and presentation skills.
  • Very good analytical, problem solving & decision making skills.
  • Accurate & fair judgment.
  • Stress resistant.
  • Computer literate in MS Office.
  • Quality-result driven.

Specific Business Knowledge:
Experience in Insurance Health & Life Claims would be an added advantage
Preference for proficiency in both spoken and written Chinese and English, with strong written skills.

  • Candidate must possess at least a Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
  • Required skill(s): People Management.
  • Required language(s): Mandarin, Cantonese, English
  • At least 5 year(s) of working experience in the related field is required for this position.
  • Preferably Managers specializing in Banking/Financial Services, Insurance or equivalent.
  • Full-Time position(s) available.
✱   This job post has expired   ✱
Company Summary
ASK Resources
www.askresources.com.my
26-50 employees
Human Resources Management
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