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Jobs in Malaysia   »   Jobs in Kuching, Sarawak   »   Accounting / Auditing jobs   »   Unit Head – Finance, Accounts Payables & Customer Services (Executive)

Unit Head – Finance, Accounts Payables & Customer Services (Executive)

Kuching, Sarawak

The Roles:

To process expense reimbursement and ensure:

  • payment is paid according to company’s payment benchmark / guidelines.
  • proper documentation is maintained.
  • expenses are posted to the correct GL codes.
  • Official Receipts are issued within Company’s SOP.
  • Premium collection and follow-up with respective Sales Units to ensure zero bad debt –          Motor CBC and PW – 60 days.
  • Monthly Bank Reconciliation of the East Malaysian Banks as per SOP.
  • Provides expert sales support to marketing department and professional customer service to customers, to contribute to the achievement of growth in our business.
  • Acts as a technical resource for other Customer Service staff and back-up support to the Head.

Main Responsibilities:

1. Payment Processes

  • Process expenses & refund premium payment vouchers according to SOP, guidelines and procedures. Post the expenses to the correct GL codes.
  • Prepare payment related journals for superior’s review and approval.
  • Analyse and monitor the Unapproved and / or Unauthorised Payment Voucher in PolisyM system report on monthly basis.
  • Analyse, manage and follow-up on the Unclaimed Monies report prepare by Payables Executive.
  • Manage the Company’s current accounts and internet banking facilities and weekly transfer to HO, where applicable.

2. Official Receipts issuance

  • Daily checking, to ensure transactions had been credited to our accounts, no duplication , before issuance of the ORs, as per SOP.
  • To ensure all Daily Recordings of Cheques/Cash/e-payments and Credit Card transactions are updated daily and to prepare reports and analysis for the M&O meeting.
  • Plan and improve the e-payment process on regular basis.

3. Preparation of Expenses and Refund Premium Payment Voucher

  • Supervise the preparation of all incoming duly approved Expenses and refund premium in the PolisyM systems, as per SOP.
  • Follow-up with Sales Units and Branches on any outstanding commission recovery and short payments.

4. Monitor MMIP Refund and its bank reconciliation Process
    Daily monitoring to ensure the processing of issuance of MMIP.

5. Bank Reconciliation

  • Review bank reconciliations within stipulated deadline and takes the necessary follow-up action on the outstanding items
  • Assist / provide solutions to team members on any outstanding items in the bank reconciliation.
  • Plan and improve the bank reconciliation processing flow as and when required.

6. Filing/Documentation

  • Ensure that Payables team member scanned and file the expenses Payment Vouchers in timely manner.
  • Ensure that the scanning and filling of E-payment registration forms which was submitted to Finance-Payables unit are kept properly.

 7. Managerial Responsibilities

  • Motivate and retain high quality team to achieve desired productivity & standards.
  • Build a performance-enabling culture and provide guidance for the team to excel.


  • Possess a Bachelor’s Degree in Finance / Accounting or equivalent.
  • At least 5 years working experience in managing a team of staff.
  • Analytical / numerical skills
  • Communication & inter-personal relation skills
  • Motivational skills
  • Team building and collaboration skills
  • Ability and interest to lead and develop junior team members
  • Possess initiatives, positive working attitude
  • Details and sharp in detect abnormal payment request
  • Able to meet tight deadlines
  • Computer literate especially in Excel and Power Point

Interested candidates are invited to APPLY ONLINE and submitting a detailed resume together with current & expected salaries or email to:

To know more about us, please visit our website:



Perks & Benefits

  • Medical insurance
  • Personal development opportunities
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Company Overview

We are an established general insurance company with a wide network of branches and agents throughout the country. Now with Assicurazioni Generali, a Fortune Global Top 50 company and one of the largest global insurance providers as our partner, we are inviting dynamic high achieving men and women to join our team to take the company through new challenges by offering an even wider and more comprehensive range of products to cater to the wide needs of our customers, ranging from the discerning individuals to the sophisticated corporate and industrials giants. If you have the relevant experience or qualification, we welcome you to be part of our dynamic team.... Why join us? Outstanding career advancement opportunities await our staff. Attractive salaries that commensurate with work experience. We provide a clear understanding of our company’s business priorities.

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Company Summary
MPI Generali Insurans Berhad
501-1000 employees
Insurance / Pension Funding
Like MPI Generali Insurans Berhad
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