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Jobs in Malaysia   »   Jobs in Penang   »   Administrative / Clerical jobs   »   Business Support Assistant (MANDARIN SPEAKER)

Business Support Assistant (MANDARIN SPEAKER)


Job Description

  • To handling of, and taking responsibilities for, customer enquiries made via phone, fax and e-mail or other conversation involving sales staff where appropriate.
  • To provide and the customer drawing and preparing written quotation within company guidelines (24 hour responding).
  • Follow up with related department on outsource delivery & requirement.
  • To issue purchase order to vendors.
  • To deal with overseas vendors especially china vendor and send RFQ to vendor.
  • To process sales orders and develop a good business relationship with clients.
  • To ensure and review that the Sales Contract terms and conditions are adhered to at all times.
  • To ensure that the dimensions in the drawings are fully complied with on the parts of customer order.
  • To process liaise with external and internal customer as required (drawing/order)
  • To maintain the customer complaints are register and ensure the completion of the complaints procedure.
  • To conduct customer satisfaction survey in yearly basis.
  • To supply information with relation to products and services through Customer Satisfaction Survey at periodical intervals
  • To monitor and alert failure in the feedback from Customer Satisfaction Survey and or Sales Contract.
  • To work with customers to meet their needs and to be alert delivery requirement.
  • Any other job assignments required by the immediate superior and or the Company from time to time.



  • Candidate must possess at least a Primary/Secondary School/SPM/"O" Level, Higher Secondary/STPM/"A" Level/Pre-U, Diploma, Advanced/Higher/ Graduate Diploma, any field.
  • Required skill(s): Communication Skill, MS Office
  • Required language(s): Mandarin, Bahasa Malaysia & English.  (Must be mandarin speaker)
  • Applicants must be willing to work in Prai.
  • Full-Time position(s) available. Applicants with at least 2 years of working experience in related field will be an added advantage.
  •  Candidates must be proactive and independent in solving problems.
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Company Overview

Punch Industry Malaysia (518762-W) has been developing its operations placing globalization, expansion of new market and conversion to high profitability business model as priority targets in the domestic mature market and aim to make sustainable growth by establishing a position in the growing markets such as Inland China and Southeast Asia. We are urgently looking for suitable candidate to join our company.

Product & Services
Round Pin & Punches,profile Pin & Punches,Flat Pin and Die for industry in
1. Semi-conductor Manufacturers
2. Lead Frame Manufacturers
3. High Progressive Stamping Manufacturers
4. Connectors Manufacturers
5. Medical Manufacturers
6. Electronic Company

Read more
Company Summary
Punch Industry Sdn Bhd
201-500 employees
Manufacturing / Production
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