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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Customer Support

Customer Support

Kuala Lumpur

Responsibilities:

  • To support the customers for both pre-sales and post-sales matter, which include but not limited to:-
  • To attend to customer's enquiry (Email, Web, Phone, Walk-in, etc.)
  • To keep customers updated for products/services related matter
  • To prepare quotation for the customer
  • To process customer's purchase order
  • To monitor and liase with other related departments for timely delivery
  • To monitor and follow up for payment and process other payment related matter
  • To assist sales personnel on sales related matter
  • To build and maintain good relationship with the customers

 

Requirements:

  • Proven experience in sales; experience as a sales coordinator / customer support or in other administrative positions will be considered a plus;.
  • Excellent computer skills (MS Office).
  • Proficiency in English.
  • Well-organized and responsible with an aptitude in problem-solving.
  • Strong verbal and written communication skills.
  • Possess at least a Bachelor's Degree in Business Administration or relevant field
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Company Overview

Goodrich Global is a major supplier of interior furnishings products. Established in 1983, the Goodrich Global brand has grown to become synonymous with trend-setting wallcoverings. Goodrich boasts a strong presence throughout the region, with over 30 regional offices and Goodrich Galleries located throughout 8 countries including Singapore, China, Hong Kong, India, Indonesia, Malaysia, Thailand and United Arab Emirates. To date, Goodrich Global is the market leader in Wall Coverings with 12 offices in the Asia Pacific region. Due to our business expansion, we invite dynamic and proactive individuals to join us.

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Company Summary
Goodrich Global Sdn Bhd
Architecture / Interior Designing
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