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Jobs in Malaysia   »   Jobs in Shah Alam, Selangor   »   Customer Service jobs   »   Product Advisor

Product Advisor

Shah Alam, Selangor

Job Roles:

  1. To provide frontline enquiry assistance to customers, staff and visitors on product & nutritious health services information.
  2. To act as Customer Service interaction. Acting as the company representative for the purpose of answering customer inquiry and question.
  3. Customer Service aims to ease customer journey from knowing about the company/product to delivering the product to their doorstep.
  4. Resolving a wide range of product and service issues speedily and satisfactorily.

Job Responsibility:

  1. To handle customer inquiries and complaints via live chat or phone.
  2. To be in charge in product inquiries by customers.
  3. To be in charge in delivery return and reports.
  4. To communicate with related individuals such as courier provider.
  5. To handle matters related to Walk-In Customers.
  6. To execute customer follow up task.
  7. To execute any related task as per request by department and Management from time to time.

Job Requirement:

  • Minimum SPM/ Diploma/ Degree with at least 1 (One) year experience in Food Technology/ Pharmacy/ Nutrition/Dietition
  • Approachable and pleasant personality
  • Good communication skills
  • Problem solving attitude
  • Proactive and positive
  • Can start as soon as possible.

Perks & Benefits

  • Nearby public transport
  • Regular team activities
  • Personal leave
  • Personal development opportunities
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Company Overview

Company Overview

Our story began quite innocently with our own search for a beauty supplement. Not only were we frustrated trying to navigate through an over-flooded beauty market, but we were also discouraged by what we found. Sparked by the epiphany that others might be searching for the same things we are, and buoyed by our passion in alternative medicine, we began exploring the incredible benefits nature has to offer. With dedication to research and working with a team of developers, Eskayvie Sdn. Bhd. was established on 19 May 2009.

We create more than just products of beauty and health – we deliver products with benefits and purpose. The effective products of Eskayvie are formulated by our CEO Dr Syid Ayob Syid Mustafa Al-Qudri who has over 15 years of experience in alternative medicine research.

Why join us?

We practice a vibrant & energetic office culture.
Our company supports a fun yet balanced working environment.
We support a safe environment for our employees.

Read more
Company Summary
Eskayvie Sdn. Bhd.
201-500 employees
Healthcare / Medical
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