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Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Infrastructure Analyst

Infrastructure Analyst

Cyberjaya, Selangor, MY
No. of Positions


Job Description

This position is responsible to ensure that the Controls are executed as per the Controls Framework. Escalating issues with internal stakeholders (Sales, Sales Operations, Customer Operations) as required and in line with the MOA. Manage overall billing process, verify that all valid sales orders have been billed correctly, coordinate with various parties. This role will also be responsible for Group Financial Control and Business Control requirement in the Customer Operations (CO) Process area as a Control Operator.

Principal Accountabilities
  • Operate key controls to mitigate high-risk areas within finance processes, which are required to be monitored in accordance with one of the FCM Monitoring methods
  • To run daily controls to guarantee that operations are complying with operational excellence and all controls (SOX, Business & Financial)
  • Operates controls in line with the Control Operating Procedure (COP)
  • Ensures that control issues are highlighted and effective remediation occurs if a control fails
  • Escalate potential issues or improvement suggestions to the CO Finance Controls Advisor/Lead as appropriate
  • Ensure 100% compliance and response to Assurance products (self-assessment, BCOC,COC, etc.)
  • Support internal and external Financial and business audits.
  • Raise awareness and understanding of the impact/ dependencies of the Controls within the OTC teams (Business Partners, Resolution Owners), to maximize control effectiveness and ensure consistency in the operation of controls.
  • Maintains current up-to-date knowledge of business processes and procedures for area of responsibility
  • Ensures sharing of best practices and contributes to Continuous Improvement initiatives.
  • Monitor and manage day-to-day billing processes, including automated batch processing, urgent manual billing, self-billing(if applicable) and Idocs
  • Ensuring Invoices are created and sent to the customers in a timely manner
Company Description

Shell is a global group of energy and petrochemical companies, active across more than 80 countries, employing 90,000 people.

Shell Business Operations Sdn Bhd (503619-D), a LEED Platinum certified green facility in Cyberjaya, provides a wide range of professional services to support the efficient operation of the Shell Group. The Centre delivers world-class operational excellence to the business through shared operations and services that include Human Resource, Information Technology, Finance, Customer Services, Order to Delivery and Contracting & Procurement. The Centre is currently on a growth path and as part of this rapid growth, we are looking to recruit talented professionals to join us!

If you would like to be a part of an innovative energy leader that offers a rewarding career in a multi cultural environment, then apply to us today and be a part of this vibrant, world-class organisation.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.


  • Awareness of products, end-to-end offer-to-cash process, the business and markets served is desirable but not necessary
  • Proficiency in Excel and IT
  • Has experience in Customer Service and or Industry
  • Has proven track record of demonstrated leadership
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