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Jobs in Malaysia   »   Jobs in Taman Melati, Kuala Lumpur   »   Telemarketer

Telemarketer

Taman Melati, Kuala Lumpur
Job Responsibility

  • Answer incoming calls from prospective customers
  • Outbound calls to inquiries regarding to an advertisement
  • Use scripts to provide information about product’s features and present their benefits
  • Ask pertinent questions to understand the customer’s requirements
  • Record the customer’s personal information accurately in a computer system
  • Deal with complaints or doubts to safeguard the company’s reputation
  • Go the “extra mile” to meet sales quota and facilitate future sales
  • Keep records of calls and sales and record useful information
Job Requirements

  • We are looking for an enthusiastic Telemarketer to expand clientele by answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to attend an event or to visit the sales gallery to buy a product.
  • A successful telemarketer must be friendly and persuasive. You must be able to understand the customer’s requirements in a short time and present solutions that meet their needs. The ideal candidate will also be patient and cool-tempered to deal with aggressiveness and complaints.
  • High school diploma
  • Proficient in English or Bahasa Melayu
  • Proven experience as a telemarketer or similar sales/customer service role
  • Working knowledge of relevant computer programs (e.g. CRM software) is a plus
  • Excellent communication and presentation skills
  • Skilled in negotiation and dealing with complaints
  • Persistent and results-oriented
  • Patient and able to handle customer rejection
Job Benifits

  • EPF
  • SOCSO
  • Training
  • Team building activities
  • Company Trip
✱   This job post has expired   ✱

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