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Jobs in Malaysia   »   Jobs in Klang   »   Customer Service jobs   »   Claims Executive

Claims Executive



  • Handle client issues and enquiries.
  • To process & monitor all parts claims.
  • Handling claim investigation, replacement parts entering after finalizing, parts sending out follow up, warranty claims follow up and return deliveries.
  • Processing claim by using Enterprise II system.
  • Check to ensure that appropriate solutions were made to resolve complaint problems.
  • Ensure diligent follow up on warranty issue.
  • Perform General Administration work.
  • Compiling reports & filing documents.
  • To work cohesively with various department such as technical, sales, engineers, purchasing, logistics; internally & externally to achieve overall objective.


  • Possess Diploma in any field.
  • Candidate with relevant experience in Customer Service will have added advantage.
  • Good team player.
  • Able to read & write Chinese will be a plus point.
  • Fresh Graduates are encourage to apply.

Perks & Benefits

  • Flexible working hours
  • Casual dress code
  • Medical insurance
  • Open culture
  • Personal development opportunities
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Company Overview

Big Dutchman with its headquarters in Germany is the recognized global market leader in innovative technology and equipment for modern poultry management since 1938. Across five continents and in more than 100 countries, Big Dutchman has built upon the success in housing and feeding systems for poultry production, extended the product range to include “easy-to-operate” to computer-based management systems, climate solutions and exhaust air treatment systems.

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Company Summary
BD Agriculture (Malaysia) Sdn Bhd
201-500 employees
Engineering - Electrical / Electronic / Mechanical
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