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Jobs in Malaysia   »   Jobs in Cyberjaya   »   Information Technology jobs   »   Business Intelligence Analyst

Business Intelligence Analyst


Reporting to the Software Delivery Manager, and as a member of the Application Development team, the incumbent is a Business Intelligence Analyst that works individually or within a team, developing, supporting, enhancing and maintaining applications.

Duties and responsibilities:

  • Participates in the system analysis and design phases of the development for the BI applications.
  • Designs, develop and maintains dashboards, reports, supporting business functions as required
  • Assures the quality of developed dashboards/reports and adherence to common standards and framework
  • Creates test plans and perform testing on developed applications
  • Provides and maintains technical documentation for developed applications
  • Provides on-going user support, troubleshoots / identifies cause of problems in the deployed applications / environments
  • Sets up and maintains environments (development, test and production) required by the applications
  • Maintains development frameworks, standards, guideline around BI tool and engine

  • Minimum Degree or equivalent qualification in Computer Science, Information management or related discipline
  • At least 5 years of position-relevant experience of which some experience on Business Intelligence technologies (Power BI, SSRS, Tableau), MS SQL, JavaScript, including working experience in application development using MS .Net Framework
  • Experience in end user support and customer relationship management. Practical experience in IT service delivery and IT service level management is an advantage.
  • Solid knowledge of software and user support, as well as Web application support
  • Solid knowledge of MS Power BI, Tableau, SSRS and other BI Tools
  • Solid knowledge of Data Base Management Systems and SQL programming tools such as TransactSQL, SSIS, OLAP, data modelling
  • Knowledge of good BI designs, visualization, and working with big data would be an asset
  • Knowledge of Inetsoft and Metastorm's BPM suite is an asset
  • Committed to quality and good customer orientation, good interpersonal skills, a willingness to help others
  • General knowledge/expertise/know-how and familiarity with the best practices of the Application and Software Engineering, Software development methodologies and frameworks, Software development lifecycles
  • Excellent communication skills in Customer Service Environment
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Company Overview

ProMICOM Services (M) Sdn Bhd was incorporated in June 2004 and the corporate entity is MICOM Computer Centre (MICOM). MICOM was established in 1987 and has over the years evolved from a fledgling IT products retailer and IT service provider to an organization that has the expertise and resources to support medium to large scale organizations, with critical IT infrastructure and application requirements including the outsourcing of IT/Non-IT professional resources and payroll solution.

Currently 90% of our clients are multinational companies and government agencies from various business segments such as oil and gas, semiconductors, chemical, power, manufacturing, telecommunication and education.

Driven by a strong technical team, we strive continuously to provide high quality and advanced technological products, professional services and training to meet the constantly evolving and demanding needs of corporations.

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Company Summary
201-500 employees
Human Resources Management
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