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Jobs in Malaysia   »   Jobs in Selangor   »   Customer Service jobs   »   Key Account Consultant/Manager( Client Servicing)

Key Account Consultant/Manager( Client Servicing)


This is an outdoor sales role where is very much about building relationship and maintaining all existing subscriber accounts/clients of BCI Asia. We are looking for new member to join our dynamic team.

  • To understand client needs and provide exceptional customer service and maintain a high degree of customer satisfaction at all time.
  • Delivering presentations - product training through face to face meetings or via online training (skype or joinme meeting).
  • Follow through all standard of Excellent Account Management and update company's CRM system timely manner.
  • Consistently maintain clients renewal subscription and achieve renewal sales targets monthly & year to date. (Ensure all client subscription accounts been renewed on time)
  • Maintain excellent knowledge of BCI products and CRM system.
  • Ad-hoc tasks as assigned from time to time.
  • Experience in customer service, maintaining relationship with client and managing client account is essential.
  • Positive mind-set ,excellent negotiation and communication skills
  • Fast learner, meticolus and quick adaptation to new processes within a less time frame.
  • Ability to build profitable relationship with client.
  • Must possess own transport and willing to travel within Klang Valley.
  • Ideally to start work within short notice.
  • We welcome fresh graduate who is willing to work hard and learn from basic.
  • Malaysian Only.
Join BCI team and this is waiting for you!
  • Training and development
  • Competitive basic salary and attractive commissions scheme.
  • Enjoy team rewards and performance bonus
  • Celebrate your Birthday with 1 day paid leave
  • Annual leave and medical leave
  • Enjoy 2 days off for charity work.
  • Medical & Health Insurance coverage
  • Dental / Optical allowance.
BCI Asia values personal integrity, social and environmental responsibility as well as transparency, quality and efficiency. Suitable candidates will share these values.

(Only shortlisted candidates will be notified.)

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Company Overview

BCI Media Group is a leading provider of building and construction information with offices in South East Asia, Australia, and New Zealand. We service a large portfolio of Industry professionals allowing them to maintain a competitive advantage and win new business through the use of market information provided.

BCI has been a pioneer for construction market transparency and enhanced project leads reporting for more than 15 years. Now with over 500 team members across 13 countries, our footprint spans the Asia Pacific region, allowing us to offer a multitude of exciting opportunities to our employees.

We currently serve well over 7,000 leading companies in the construction sector in Asia Pacific with offices in Australia, New Zealand, Singapore, Indonesia, Malaysia, Thailand, Vietnam, Philippines & Hong Kong.

If company culture and development opportunities are more important to you than a big name, BCI is right for you. We are a fast-growing mid-sized business with a global focus on growth, so we encourage an environment where collaboration, professional development and an entrepreneurial spirit thrive.

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Company Summary
BCI Asia Construction Information Sdn Bhd
51-100 employees
Management Consultancy / Service
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