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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   F&B / Tourism / Hospitality jobs   »   Restaurant Manager

Restaurant Manager

Kuala Lumpur
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Responsibilities:

  • Manage daily Front of the House and Back of the House restaurant operations.
  • Provide superior service and maximize customer satisfaction.
  • Respond efficiently and accurately to customer complaints.
  • Organize and supervise shifts.
  • Appraise staff performance and provide feedback to improve productivity.
  • Determine future needs for goods, kitchen utensils and cleaning products.
  • Ensure compliance with sanitation and safety regulations.
  • Oversee restaurant's good image and suggest ways to improve it.
  • Maintain operational costs and identify measures to cut waste.
  • Create detailed reports on weekly, monthly and annual revenues and expenses.
  • Train new and current employees on proper customer service practices.
  • Apply policies and protocols that will maintain future restaurant operations.

 
Requirements:

  • Proven work experience as a Restaurant Manager, Restaurant General Manager or similar role.
  • Proven customer service experience as a manager.
  • Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff.
  • Strong knowledge with restaurant management software, like OpenTable and PeachWorks.
  • Excellent leadership, motivational and people skills.
  • Possess at least Bachelor's Degree in Business Administration; Hospitality Management or Culinary Schooling is a plus.

Perks & Benefits

  • Medical insurance
  • Annual Leave & Public Holidays
  • Staff meal
  • Hostel Provided
  • Career Advancement
  • Personal development opportunities
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Company Overview

Our company achieved a comprehensive and tremendous expansion, inspiring diversified food and beverage business. We pride ourselves succesfully delivered different food concepts from buffet restaurant, semi fine dining or café which consist of Japanese, Chinese or Western cuisines. We are a company that promotes can-do culture with the aim of providing good food with great service. Our success as a company depends on the strength of our team. We are looking for one who willing to learn and seek for a passion in Food and Beverage industry. We provide opportunities for career advancement within the company.

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Company Summary
CPI HOTPOT SDN BHD
101-200 employees
Food & Beverage
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