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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   F&B / Tourism / Hospitality jobs   »   Waiter/Waitress

Waiter/Waitress

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

We are seeking a personable waiter or waitress to join our team. In this position, you will create an intimate and high-quality dining experience for guests. You will answer customers’ questions, assist them with their choices, take their orders, and deliver their meals with a smile. We are looking for a candidate who is warm, and calm under pressure, and who knows how to be a team player, and works with urgency throughout the shift.

Job Responsibilities:

  • Greet and escort customers to their tables.
  • Present the menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
  • Setup tables by setting up silverware, and glasses.
  • Inform customers about the day's specials.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate.
  • Take accurate food and drink orders, using a POS ordering software, order slips or memorization.
  • Identify customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Inspect dishes and kitchenware for cleanliness and presentation and report any problems.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bill payments.
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
  • Follow all relevant health department regulations.
  • Provide excellent customer service to guests.

Job Requirements:

  • Minimum SPM/O level or equivalent.
  • Attentiveness and patience for customers.
  • Outstanding presentation skills.
  • Excellent organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Strong team spirit.
  • Flexibility to work in shifts.

Benefits and Perks

  • Medical insurance
  • Shift allowance
  • Staff Meal
  • Yearly bonus
  • Birthday rewards
  • Hostel [Optional]
  • Personal development opportunities
  • Personal leave [AL & PH]

Job Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Company Overview

The Social Group of Restaurants was established in 2001. It currently has 12 operating outlets that consist of 4 brands, including The Social Bar & Restaurant, Cafe Deli by El Meson, Lisettes Cafe & Bakery and Ekkamai Bar & Thai Kitchen. The Social Bar & Restaurant started in 2001 and prides itself on exceptional food and personable, friendly service. While the everyday menu is above and beyond the typical neighbourhood hangout, you may also find in its offerings a good selection of set menus, happy hour promos, plus a creative menu offering fresh ideas that promises to keep up to trend. We can be found at Bangsar, Publika, Desa ParkCity, TREC, Empire Subang and Mont Kiara 163. Cafe Deli by El Meson was established in 2009 as a breakfast & brunch bar serving authentic Spanish food in a relaxed and casual setting. Today, as it reaches its 7th year, they have ventured into 2 more outlets serving a mixture of Spanish and Asian delights. Its loyal followers like the unpretentious atmosphere, the friendly staff, the consistently good food and the vast selection of fine wines and cocktails offered at competitive prices. Ekkamai Bar & Thai Kitchen Ekkamai weaves together modern, classic and contemporary to bring you the best of Thai fare with a splash of elegant sophistication. It is a result of years of travel, food tasting and experience in the food and beverage industry, culminating in 21st century dining at its best. Why join us? We commit to a friendly and professional work environment. We provide opportunities for career advancement within the company. We provide training to develop skill and knowledge among our employees.

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Company Summary
The Social Group
http://www.thesocial.com.my
201-500 employees
Food & Beverage
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