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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   F&B / Tourism / Hospitality jobs   »   Waiter/Waitress

Waiter/Waitress

Kuala Lumpur
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We are seeking a personable waiter or waitress to join our team. In this position, you will create an intimate and high-quality dining experience for guests. You will answer customers’ questions, assist them with their choices, take their orders, and deliver their meals with a smile. We are looking for a candidate who is warm, and calm under pressure, and who knows how to be a team player, and work with urgency throughout the shift.

 

Job Responsibilities:

  • Greet and escort customers to their tables.
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies).
  • Setup tables by setting up silverware, and glasses.
  • Inform customers about the day's specials.
  • Offer menu recommendations upon request.
  • Up-sell additional products when appropriate.
  • Take accurate food and drinks orders, using a POS ordering software, order slips or by memorization.
  • Identify customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
  • Communicate order details to the Kitchen Staff.
  • Serve food and drink orders.
  • Inspect dishes and kitchenware for cleanliness and presentation and report any problems.
  • Arrange table settings and maintain a tidy dining area.
  • Deliver checks and collect bill payments.
  • Carry dirty plates, glasses, and silverware to the kitchen for cleaning.
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties).
  • Follow all relevant health department regulations.
  • Provide excellent customer service to guests.

 

Job Requirements:

  • Minimum SPM/O level or equivalent.
  • Attentiveness and patience for customers.
  • Outstanding presentation skills.
  • Excellent organizational and multitasking skills, with the ability to perform well in a fast-paced environment.
  • Active listening and effective communication skills.
  • Strong team spirit.
  • Flexibility to work in shifts.

Benefits and Perks

  • Medical insurance
  • Shift allowance
  • Staff Meal
  • Yearly bonus
  • Birthday rewards
  • Hostel [Optional]
  • Personal development opportunities
  • Personal leave [AL & PH]
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Company Overview

The Social Group of Restaurants was established in 2001. It currently has 8 operating outlets that consist of 3 brands, including The Social Bar & Restaurant, El Meson Spanish restaurant and Ekkamai Bar & Thai Kitchen. The Social Bar & Restaurant started in 2001 and prides itself on exceptional food and personable, friendly service. While the everyday menu is above and beyond the typical neighbourhood hangout, you may also find in its offerings a good selection of set menus, happy hour promos, plus a creative menu offering fresh ideas that promises to keep up to trend. We can be found at Bangsar, Publika, Desa ParkCity and TREC. El Meson Situated right next to The Social at Bangsar, sister outlet El Meson was established in 2009 as a breakfast & brunch bar serving authentic Spanish food in a relaxed and casual setting. Today, as it reaches its 7th year, they remain exactly that. Its loyal followers like the unpretentious atmosphere, the friendly staff, the consistently good food and the vast selection of fine wines and cocktails offered at competitive prices. El Meson recently opened its second outlet in Desa ParkCity with daily breakfast available! Ekkamai Bar & Thai Kitchen Ekkamai weaves together modern, classic and contemporary to bring you the best of Thai fare with a splash of elegant sophistication. It is a result of years of travel, food tasting and experience in the food and beverage industry, culminating in 21st century dining at its best. Today we have two operating outlets, located at Batai Village and Publika. Why join us? We commit to a friendly and professional work environment. We provide medical benefit for our employees. We provide opportunities for career advancement within the company. We provide training to develop skill and knowledge among our employees.

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Company Summary
The Social Group
http://www.thesocial.com.my
201-500 employees
Food & Beverage
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