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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Online Customer Service / Telemarketer

Online Customer Service / Telemarketer


Job Responsibilities:

  • Cold call people using a given phone directory to sell products.
  • Answer incoming calls from prospective customers.
  • Use scripts to provide information about product's features, prices etc. and present their benefits.
  • Ask pertinent questions to understand the customer's requirements.
  • Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
  • Record the customer's personal information accurately in a computer system.
  • Deal with complaints or doubts to safeguard the company's reputation.
  • Go the 'extra mile' to meet sales quota and facilitate future sales.
  • Keep records of calls and sales and record useful information.

 Job Requirements:

  • Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Art/Design/Creative Multimedia or equivalent.
  • Required language(s): Chinese, Bahasa Malaysia, English.
  • At least 1-2 years of working experience in the related field is required for this position.
  • Fresh graduate is welcome to apply.
  • Required Skill(s): Adobe Illustrator, Adobe Photoshop.
  • Preferably Junior Executive specialized in Publishing/Printing or equivalent.
  • Able to work independently and as part of a team.
  • Able to communicate effectively.
  • Being responsible at work.
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Company Overview

S&Y Printing SDN BHD is the leading printing company based in Klang Valley, Malaysia. To small businesses to corporation who demand good quality and high volume, S&Y Printing is the preferred printer to satisfy your requirements. We’ve been serving the printing needs of our clients in the Klang Valley area and beyond for over 10 years.

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Company Summary
51-100 employees