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Jobs in Malaysia   »   Jobs in Johor Bahru   »   Customer Service jobs   »   Customer Service 中英客服

Customer Service 中英客服

Johor Bahru
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致未来的同事:
我们是一个有激情的团队
我们是一家蒸蒸日上的企业
我们是一群积极向上的年轻人
在Eyougame,与世界玩家一起
书写“一场游戏一场梦”的故事

公司为你提供:

1、同行业具有竞争力的薪酬;

2、友爱的工作环境;
3、每周一次可口的水果;
4、EPF & SOCSO。
5、每年数次团建,员工旅游;
6、便利的交通,宽敞舒适自由的工作环境。

岗位职责:
1、通过回复后台、微信公众号、Facebook等途径解答客户在游戏上提出的疑问,并对客户提出的游戏异常状况进行反馈;
2、整理归纳客户提出的建议和意见并进行反馈;
3、负责线上活动的执行、游戏问题的处理、BUG的确认;
4、玩家建立良好的服务关系,提高客户满意度;
5、熟练使用GM工具,规范化的处理玩家需要解决的问题;
6、接受玩家的咨询、投诉,及时解决对方期望的问题;
7、对玩家需要解决的问题及时收集、整理、记录并汇总上报。

岗位要求:
1、欢迎离校生
2、良好的客户服务意识,耐心细致,态度亲切,积极主动,具有良好的团队合作精神;
3、思维敏捷,善于表达自己的观点和意见;
4、具备良好的心理素质,能承受较大的工作压力;
5、熟悉常用办公软件(Word、Excel等),中文打字速度较快;
6、热爱游戏,具有丰富的网游经历;
7、有网游公司工作经验者优先。

其他工作详情:
★ 6天制 。
★ 上班时间:轮班制(每两周交换一次)
(A班:9am-4.30pm)
(B班:4pm-11.30pm)
★请携带您的个人证件照和最高学历文凭一同前来面试。
简历请投递:hr.myeyou@eyougame.com,(简历以正文+附件形式投递,文件名注明“姓名+岗位”)


Perks & Benefits

  • Employee equity
  • Nearby public transport
  • Casual dress code
  • Free snacks / Happy hours
  • Regular team activities
  • Company trips
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Company Overview

Company Overview

Eyou Technology Sdn Bhd is a company based in Johor Bahru Malaysia, which covering Southeast Asia game operators. Since years 2015, the company focus on the broad-scale web games, mobile games, and games localization in Southeast Asia.

The company is form by the members who are the elites in game industry, and also a team with full passion and energetic. The company also strives to introduce these games which rich of Chinese culture to the gamers in Southeast Asia.

Why join us?

Are you interested in game? Especially mobile online game, if so welcome to join us. Free to play game in working time.

Read more
Company Summary
Eyou Technology Sdn. Bhd.
www.eyougame.com
101-200 employees
Entertainment / Media
Eyou Technology Sdn. Bhd.
Job Openings
Total 2 jobs
插画师
Johor Bahru
Graphic Designer
Johor Bahru