- Cold call people using a given phone directory to sell products.
- Answer incoming calls from prospective customers.
- Use scripts to provide information about product's features, prices etc. and present their benefits.
- Ask pertinent questions to understand the customer's requirements.
- Persuade the customer to buy by demonstrating how merchandise or services meet their needs.
- Record the customer's personal information accurately in a computer system.
- Deal with complaints or doubts to safeguard the company's reputation.
- Go the 'extra mile' to meet sales quota and facilitate future sales.
- Keep records of calls and sales and record useful information.
- Proven experience as telemarketer or similar sales/customer service role.
- Proven track record of successfully meeting sales quotas preferably over the phone.
- Working knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Good communication and presentation skills.
- Proficient in English.
- Skilled in negotiation and dealing with complaints.
- Persistent and results-oriented.
- Patient and able to handle customer rejection.
- Possess at least Diploma in Business Administration or relevant field; BSc/BA in business is a plus.
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, telephone, attandance and etc.)
- Company trips
- Medical benefit
- Open culture
- Personal development opportunities
- Fitness membership
- Opportunity to earn more MONEY through our Attractive Commission – up to RM 2K – RM 5K or more per month
- Rewards and Recognition
- Working hours from 10.00am – 6.00pm
- NO ROTATING SHIFT / NO OVERTIME
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