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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   Network Engineer

Network Engineer

Mont Kiara

Job Responsibilities :

  • Provides customer support through installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Responsible for creation and tracking of trouble tickets and resolution of escalated support incidents.
  • Answers technical support queries and implements fixes for application problems. Creates and maintains documentation for supported applications. Coordinates with customers to resolve technical support issues.
  • Participate in a system support on 24x7, 365 days/year accurate and timely technical supports on critical problems and advisory service for customers.
  • Communicate with customers while investigating or providing problem resolution.
  • Hardware and software installation and configuration, and equipment/Production site commissioning.
  • Participate in system integration and user acceptance tests, and compile customer configuration profile documentation.
  • Perform scheduled night job activities.
  • Control production by monitoring system processes, working to resolve system problems and following established escalation procedures as required.
  • Execute and support the operations installation of new software releases/updates into production by providing high-level technical guidance to operations personnel.

Job Requirements :

  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.
  • Fresh Graduate are encouraged to apply.
  • Required language(s): Chinese, English, Malay.
  • Willing to work in support line with standby 24x7.
  • Possess driving license and a transport.
  • Good working and learning attitude.
  • Preferably Junior Executives specializing in IT/Computer - Network/System/Database Admin or equivalent.
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Company Overview

Bridgenet is an Information and Technology Solutions Provider which was founded in 2003. we leverage different field of expertise to attend to our customers' needs and to assist and assure our customer in achieving their diverse goals. We provide full end-to-end service and we look forward to build mutually beneficial long-term partnerships. Bridgenet has grown and matured considerably since its establishment in 2003. While we still maintain our focus on computer supporting systems, at the same time, we continue to develop service programs to support customers in maintaining their infrastructure in the ever-developing IT era. We offer a vast range of products and services which are cost-wise, saving customers time and money. A team of certified engineers, as well as architects, are always available to provide you with the best solutions for your IT requirements. To ensure that we provide the highest level of customer care, we also provide procurement, configuration and support services. Bridgenet's partnerships with leading international companies also provide more comfort and confidence to our customers.

Why join us?

Welcome to Job and Career Opportunities at Bridgenet Solutions Sdn Bhd.

Our company is expanding and seeking motivated, result-oriented and enthusiastic individuals to become part of our team and enjoy the journey together. This is your opportunity to join our fast-paced Technology Company.

 

Benefit:

Medical

 

Working Hours:

Regular hours, Monday- Friday

Read more
Company Summary
Bridgenet Solutions Sdn Bhd
http://www.bridgenet-int.com/
51-100 employees
Information Technology
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