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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology jobs   »   Application Engineer

Application Engineer

Kuala Lumpur

Responsibilities/Main Activities

  • Ensure achievement of Sales targets and customer satisfaction through the delivery of the highest quality Pre-Sales technical support
  • Provide presentation, demonstration, workshop, training, consultation, implementation and sales support services for clients
  • Undertaking tasks requiring technical analysis, diagnosis and problem solving.
  • Work with new and/or existing clients to define their requirements, qualifying the product/service fit and defining support needs
  • Assist the Sales Team with Pre-Sales activities including the development of Sales proposals.
  • Attend trade shows, seminars and user conference and be capable of presenting technical papers and presentations
  • Cooperate and communicate effectively with HOD and other project participants to provide assistance and technical support
  • Managing multiple tasks and priorities
  • Other ad hoc tasks as requested by supervisor or HOD


Qualification and Experience Required

  • University degree (or equivalent) in Computer Science
  • Ideally a good working knowledge of ICAS (Intergraph CADWorx and Analysis Solution & SmartPlant Solutions)
  • Strong experience in software solutions implementation
  • Software development skills
  • CAD software experience
  • Analytical ability, Problem solving, Results driven
  • Initiative, dynamic and positive attitude, team player
  • Able to plan and carry out multiple work assignments while respecting deadlines
  • Customer service experience and ability. Skills and Abilities
  • Good communication and interpersonal skills
  • Confident in presenting to a group in a client environment as well as at shows and seminars
  • Typical experience: Minimum 2 years of relevant working experience
  • Fresh graduate are encouraged to apply

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Casual dress code
  • Regular team activities
  • Medical insurance
  • Open culture
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Company Overview

We, a partner of Intergraph Corporation, are a premier provider for engineering IT solutions and services. We offer complete solutions for customers in Oil and Gas, petrochemical, power, fabrication and construction industries. We supply and support top of class products from Intergraph, including CADWorx, CAESAR II, PV Elite, TANK, Smartplant P&ID, SmartPlant Instrumentation and Smart 3D. We provide consulting services to help customer capture and define their requirements, propose the appropriate solutions to meet their needs, configure the solutions to project requirements, train their user and engineers to use the proposed solution effectively, and lastly onsite services to hand hold them while they execute the project to minimize risk.

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Company Summary
Sutera Analytics Sdn Bhd
11-25 employees
Computer / IT (Software)
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