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Jobs in Malaysia   »   Jobs in Johor Bahru   »   Customer Service / Call Centre Job   »   Customer Business Manager
Banner for Customer Business  Manager job by SRX Global (Malaysia) Sdn Bhd

Customer Business Manager

SRX Global (Malaysia) Sdn Bhd

SRX Global (Malaysia) Sdn Bhd company logo

Description

  • Principal customer interface on all deliverables between SRX and its customers. Build strong customer relationships and promote new business opportunities. 
  • Preparation of quotations for new products and periodic re-pricing. Maintain overall customer profitability through regular monitoring of product costs and inventory levels. 
  • Preparation of monthly KBI (Key Business Indicator) reports and review with customers. Engage in bi-annual business reviews with customers.
  • Manage new product introduction and coordinate with operational team on implementation and transition to regular production.
  • Interact daily with all inter-departmental functions focusing on meeting SRX’s commitments to customers.

Requirements:

  • Candidate must possess at least a Degree in Business or Financial Management.
  • Minimum 5 years commercial experience with project management or cost analyst background
  • Experience in Project Management
  • Knowledge in Product Costing (margin study and maintenance)
  • Knowledge in Inventory Management
  • PPV Management skills
  • Excellent command of English
  • Good proven track record of customer relationship management

Personal Attributes

  • Result oriented with strong analytical and leadership skills
  • Excellent communication skills, lateral, forward thinker
  • Ability to work both independently and in a team environment
  • Able to work under pressure and prioritise deadlines

Perks & Benefits

  • Regular team activities
  • Medical insurance
  • Personal leave
  • Open culture
  • Personal development opportunities
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