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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Sales / Marketing Job   »   Communications & Community Management Manager
Banner for Communications & Community Management Manager job by AirAsia BIG Loyalty

Communications & Community Management Manager

AirAsia BIG Loyalty

AirAsia BIG Loyalty company logo

Responsibilities  

  • Strategise and secure positive press coverage, place success stories, pitch news, organise media events across digital and traditional media on a regional level
  • Spearhead, build and enhance reputation of the company in the media and across communities in APAC region
  • Keep up to date with the latest press releases and news related to the organization and provide timely reports to management
  • Develop and write press releases, speeches and internal publication material
  • Develop creative media plan and ensuring that quality & quantity of media coverage is achieved with clear measurement metrics
  • Plan and execute launch/media events or activations to drive media exposure and brand exposure
  • Strategise and manage BIG advocacy program which involves identify and developing year long engagement plans
  • Manage close relationship with traditional media and new age communities to drive constant brand engagement and recall
  • Coordinate media interest and ensure regular contact with target media and appropriate response to media requests
  • Collaborate with Brand/Creative, Marketing/Social and Commercial teams to develop an integrated communication plan that drives exposure for the brand and projects encompassing launch awareness and sustenance phase.
  • Manage a good relationship and collaborate with AirAsia communication team to maximise opportunities and coverage
  • Handle day-to-day media inquiries and briefings

Requirements

  • Possess a minimum of a Bachelor’s Degree in Business/Communications/PR/Journalism combined with related professional experience
  • 7 years of relevant experience
  • Excellent network within media and a deep understanding of how to build relationships at all levels including media, influencers, internal and external stakeholders, bloggers and communities is critical
  • Must be energetic and proactive
  • Ability to work effectively and independently within a dynamic and fast-paced company organization
  • Ability to work with international teams
  • Excellent communication skills in English, both written and spoken
  • Previous Airline Industry experience is desirable

 

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