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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   F&B / Tourism / Hospitality jobs   »   Housekeeping Supervisor

Housekeeping Supervisor

Kuala Lumpur

Responsibilities

  • Ensure effective communication channels with other departments. 
  • Conduct regular communication meeting within the Housekeeping department by encouraging excellence and promoting high morale in department. 
  • Maintain hands on frontline presence within the department. 
  • Ensure the Housekeeping department work as a friendly team. 
  • Ensure standards of cleanliness and appearance of guest rooms, public areas and service areas are met with daily inspections of these areas being carried out. 
  • To execute a program of maintenance and cleaning, ensuring the hotel rooms and public areas are upkeep. 
  • Carry out quality control tests of working process, surveys to improve efficiency, reduce costs and produce better services to hotel and guests. 
  • Keep a close command flow with Front Office on rooms’ status and Engineering on defect works in all operating areas. 
  • Prepare monthly project schedules for rooms, public areas and laundry, this is to be communicated to and followed up with supervisors. 
  • Produce monthly report to standard hotel format. 
  • Check monthly duty rosters for department in ensuring staffing is in line with occupancy and budget. 
  • Operate the Housekeeping function of the Hotel computer system and train department supervisor and clerks to do also. 
  • Report any health or safety hazards to the maintenance department or the safety committee. 
  • Complete other duties as directed by the General Manager.

Requirements

  • Minimum SPM/Diploma holder 
  • With at least 3 years working experience in the same capacity. 
  • Good command in written and spoken English and Bahasa Malaysia. 
  • Process good leadership skills in managing subordinates. 
  • Knowledgeable in housekeeping inventories, equipment and chemicals usage. 
  • Pays attention to details, processes good discipline and work conduct. 
  • Ensures the housekeeping operations run smoothly and effectively in accordance with the Company's policies and procedures. 
  • Manages to train, supervise, discipline, counsel and motivate all employees at all times. 
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Company Overview
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts.
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Company Summary
UOL Serviced Residences Sdn Bhd
Tourism