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Jobs in Malaysia   »   Jobs in Kuantan   »   Customer Service jobs   »   Customer Service Executive

Customer Service Executive

Kuantan

Requirements

·Must possess at least SPM or equivalent.

·Candidate must have at least credit for Bahasa Malaysia in SPM

· Ability to speak in multi-language is an advantage

·Friendly and able to interact with customers professionally to provide information and          assistance.

·Able to solve problem wisely.

·Able to achieve productivity standards while maintain the highest level of customer service.

·Responsible for efficient and quality handling of all telephone calls and customers inquiries in orderly and friendly manners, explaining the services provided by the organization, assisting clients until their issue are resolved.

·Professionally manage record and monitor all customers’ inquiries and complaints and updating the progress with all relevant parties accordingly.

·Must demonstrate high degree of loyalty, integrity and confidentiality – maintain confidentiality of customers’ information at all time.

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Company Overview

Kolej Yayasan Pahang (KYP) is a Private Higher Education Institution established in 1992 and is fully owned by Pahang State Foundation. All programs offered at Diploma, Degree, and Post Graduate Degree are approved by Ministry of Higher Education and accredited by Malaysian Qualifications Agency (MQA). As part of our expansion/transformation plan, we would like to invite highly qualified individuals to join our dynamic organization

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Company Summary
Kolej Yayasan Pahang
www.kyp.edu.my
201-500 employees
Education