- Oversee the daily operations of outlet for efficient operations.
- Plan and assign daily workloads to outlet associates.
- Develop and enforce established policies and procedures.
- Establish operational strategies to meet quality and customer service standards.
- Develop marketing strategies to improve sales and profitability.
- Maintain the outlet facility clean and safe.
- Obtain customer feedbacks and recommend necessary outlet operational changes.
- Interview and hire associates for outlet operations.
- Organize regular meetings to discuss about issues and updates.
- Analyse and resolve problems in a timely and accurate manner.
- Organize special events and entertainments to attract more customers.
- Address customer queries courteously and ensure customer satisfaction.
- Develop cost-effective operational plan to achieve outlet goals.
- Assist in cash handling activities and develop expense and revenue reports.
Perks & Benefits
- Personal leave
- Accommodation
- Uniforms
