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Jobs in Malaysia   »   Jobs in Puchong   »   Customer Service jobs   »   Customer Service

Customer Service

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Job Responsibilities :

  • Ability to promptly identify customer issues and give correct and satisfactory responses.
  • Establish a good relationship with customers, familiar with and tap the needs of customers, and systematically apply training to customers.
  • Have an awareness and ability to handle problems, arrange progress, follow-up process, communication and difficult problems, and maximize Improve customer satisfaction. The problem that cannot be solved is submitted to the relevant person or supervisor according to the process, and the progress is tracked straight. 
  • Have a certain sales ability, marketing for the company's existing customers, allowing customers to accept a wider range of network products Products to achieve the best internet marketing results.
  • Continuously accept the company's various business and skills training.

Job Requirements :

  • Specialist academic calendar, experience in customer service work experience, and certain customer service knowledge and capabilities.
  • Skilled computer operations, office software use skilled, there is a certain network knowledge base.
  • The requirements must have a "customer first" service spirit, everything from helping customers and satisfying customers.
  • Personality requires calm, impatience, good listening, empathy, optimism, and positiveness. Mandarin standard, fluent, responsive Sensitive.
  • Love of work, work, diligence, willing to think, with the subjective desire for self-development and self-learning ability.

Company benefits :

  • The regular employee will be off for 2 to 4 days in the month and return to Own country to visit his parents once every 15 months (15 days with paid leave). In the year, he will provide two free domestic flights. If he does not take time off, he will be paid 1.5 times the 15 days.
  • Provide free toiletries, bedding, as well as commonly used drugs and basic daily necessities provided by the company without the need to pay for it.
  • Apply for the 9G work visa after correcting.
  • Provides training and promotion resources.
  • Provides Chinese and Western meals and daily fruits and snacks for free.
  • Occasionally gathering dinners, at least once a month, or going out to play; New Year's company arranges holiday trips.
  • Distributes free toiletries, bedding, and commonly used drugs, and basic living supplies to the company.
  • Offered without having to pay for it yourself.
  • Provides free dormitories, 2-4 people a bedroom, complete facilities, free WIFI independent bathroom, Filipino maid is responsible for cleaning the room every day, while the park provides a swimming pool, fitness, and other facilities.
  • Company employees have birthday gifts after their birthdays are correct. In case of major domestic traditional festivals, there are gifts or gifts, and the end of the year is rich with bonuses, 13 salary at the end of the year, annual dividends, bonuses, and so on.
  • Responsible for air ticket reimbursement (the self-receiving Philippines to apply for reimbursement after half a year to pay for Philippine fees), and apply for a 9G work visa.

Contact information :

  • Telephone : 017-823 6648 (Whatsapp)
  • Email :
  • Wechat : itag_technology
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Company Overview

ITag Solutions is an innovative mobile app development company creating cutting-edge apps to solve daily problems, simplify frustrating activities, and bring convenience into the palm of your hand. Founded by a team of veteran tech specialists familiar with the twists and turns of app development. We emphasize ourselves on professionalism and perfectionism to design, program and deploy top-tier mobile apps.

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Company Summary
I TAG Technology Sdn Bhd
26-50 employees
Advertising / Marketing / PR
I TAG Technology Sdn Bhd
Job Openings
Total 3 jobs
IT Programmer
Metro Manila