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Jobs in Malaysia   »   Jobs in Shah Alam   »   Information Technology jobs   »   IT Business Analyst

IT Business Analyst

Shah Alam

Duties and Responsibilities

  • Review product enhancement requests from various sources - customer, partner, sales & marketing.
  • Develop Functional Requirement Specifications for product enhancement and new product implementations.
  • Coordinate with internal development teams to priorities request and monitor progress.
  • Ability to identify and resolve business issues which may arise throughout the course of the project or assignment.
  • Understand the existing client's environment, identify the gaps between company's solution and the customer's environment, suggest viable options/solutions/workarounds to resolve the gaps and be involved in the implementation of the proposed solution.
  • Review the proposed user interface design to ensure operational feasibility and practicality.
  • Provide support for user acceptance testing, operational testing and implementation, where required.
  • Work with product managers to implment enhancements and new prducts in accordance to overall product roadmap.


  • Possess a Bachelor's Degree or Professional Degree in Computer Science / Information Technology or equivalent.
  • Good knowledge in software languages such as .Net, C#, ASP.Net.

  • Prior experience in requirements development, testing, scripting, SQL or other querying languages.

  • Proficient in English and Chinese (both verbal and written).

  • Minimum 2 years of working experience in the related fiels is required for this position.
  • A strong technical person with good analytical skills.
  • Able to work independentaly with minimum supervision and reamin as a good team player.

Perks & Benefits

  • Nearby public transport, LRT station.
  • Flexible working hours.
  • Medical insurance and personal accident insurance.
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Company Overview

Cuscapi Berhad is Asia’s leading Food & Beverage business management solutions provider, offering a comprehensive range of integrated solutions for the industry. The company also offers business management solutions, information technology security solutions, consulting services and contact centre outsourcing services for businesses across various industries, including retail, hospitality, automotive, telecommunications, financial and public services. The company gained recognition as a pioneer provider in Point-of–Sale systems in Malaysia.

It was listed on Main Market of Bursa Malaysia Securities Berhad in year 2013. Today our clients consist of well-known international restaurant chains as well as the biggest fast food chain in Malaysia. Cuscapi currently has 12 service centres nationwide and a strong regional presence with support infrastructure in 29 other countries for over 7,000 installed sites.

Why join us? Join us for a rewarding future For us, being a great organisation in which to work is our top priority. Our people are steadfast believers of customer capital, firmly focused on delivery excellence. That's why we're looking for talented, creative and dedicated individuals to join us.

As part of the Cuscapi family, you will discover an open, dynamic and exciting environment that inspires excellence, creativity, team spirit and zeal.

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Company Summary
Cuscapi Bhd (CUSC)
101-200 employees
Information Technology
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