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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Service Manager

Service Manager

Petaling Jaya, Selangor, MY


  • To increase key accounts in Malaysia.
  • To attend /back up maintenance schedule for the daily servicing and maintenance.
  • To arrange technician to repair and replace parts of firefighting system if found faulty.
  • Responsible in minimizing the customer complaints by immediately attend to it.
  • To perform other assigned duties as deemed necessary by the management / superior.
  • Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Closely follow up with customers.
  • Prepares business plan by collecting, analyzing, and summarizing sales information and engineering and application trends.
  • Contributes to team effort by accomplishing related results as needed.
  • To travel others state of Malaysia when necessary or required by management. 


  • Candidate must possess at least a Diploma, Bachelor's Degree, Professional Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Business Management or equivalent.
  • Required language(s): Bahasa Malaysia, Chinese, English.
  • At least 3 year(s) of working experience in the related field is required for this position.
  • Willing to travelling.
  • Possess Own transport.

Perks & Benefits

  • Annual leave
  • Medical

Job Location
B-G-19, Merchant Square Tropicana | Jalan Tropicana Selatan 1 | 47410, Petaling Jaya, Selangor, Malaysia
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Company Overview

Established in the year 1989, the renown Colt Engineering Sdn Bhd is one of the pioneers in fire safety solutions in the Malaysian market (Fire Safety Engineering & Smoke Control Engineering). The company's core business lies in providing holistic solutions for fire protection and smoke control system, which includes consultation, design, installation, maintenance and after sales services. Our headquarters is based in Penang Island, and with a myriad of branch offices in Butterworth, Kedah & Kuala Lumpur. Colt Engineering Sdn Bhd is an ISO 9001:2008 certified company.

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Company Summary
Colt Engineering Sdn Bhd
51-100 employees
Security / Fire / Controls
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